Chick-fil-a

I ordered a treat through the app and had it brought to me via curbside pick up. The young lady who brought my order, Katie, was amazing. She was kind, cheerful, and appeared to truly enjoy serving me. She looked me directly in the eyes while talking to me and her eyes brought warmth to me as she made me feel as though my order was the most important one of her day. Her sweet disposition and compassionate smile has made my day. Please express my gratitude to her for being a light to me and those of us who were blessed to have interacted with her today. Katie truly made a difference in my world today. Keep up the great work and thank you again.

This has got to be one of the worst locations. Every time I order for delivery to my job it always something mixed up. I order today around 1:15 and what was suppose to be my order arrived around just before 2. Order was completely wrong except they gave me the right drink. Tried calling the delivery driver back and it went straight to voicemail go figure. Then I called the restaurant and spoke with Elsa and she was going to bring my replacement meal back to me. She said it would be about 20 minutes. Still on lunch this whole time waiting on my order. So a little after 2:30 called to check on my order was told she had a left a few minutes ago and would be arriving shortly. I waited some more time and when I seen it was 5 minutes to 3 I called back and was told Elsa was back at the restaurant by another employee who answered the phone!!! She puts Elsa on the phone and she said I handed your food to a lady at your job and she said she will give it to you. I have no idea who this mystery lady is she claims to have given my food to that I paid for plus left a tip and I am still hungry and now irritated. She proceed to tell me she dropped my food off around 2:30 and I explained to her that your co-worker said you had just left around that time so how did you get here when they said you have left only a few minutes ago. I told her she didn’t follow the orders that where on my replacement order because it specifically say HAND TO ME ONLY not some random person who I don’t know. She proceed to act as if it was my fault like she did the right thing. Now I have to wait 3-5 business day to get money back from food I didn’t get to eat. I never have this problem from any other location but this one. I will not be ordering from here again and I order at least once or twice a week. You don’t treat your customers like this and especially your loyal ones at that.

Came here yesterday for dinner with my family. The employees were so nice and helpful to us! One overheard as he walked by that we needed more napkins. We didn’t ask him for them, we were going to get them ourselves. He heard and said I’ll get them for you! He got them to us quickly and of course when we thanked him said “my pleasure”. Service was great all around.

I picked up dinner here for my 12 children. I had to talk to a manager because they said legally they can't sell me that much chicken. I had to go through the drive-through twice once I had to wear a fake mustache and speak with a Spanish accent but accidentally got the same lady to take my order. She was very nice. Both to me and to Jorge, a recently immigrated citizen trying to feed his six kids. Didn't get enough barbecue sauce.

Another great Chick-Fil-A store ran like a military battalion. The drive thru is clearly the money making life blood of the business as cars weave through those covered lanes like a snake in heat. Come here for the buttery fried chicken sandwich with pickles and waffle fries. Service here makes eating at McDonalds like going to a prison.