Starbucks

Thursday I drove out to get breakfast & coffee, and I counted my lucky Starbucks stars that the line wasn’t long. The store sign was lit, indicating they were open, but when I got to the speaker there was a paper sign and a worker announced that they weren’t opening till 8am. I finished driving through to exit and honked at the worker inside. I wanted to suggest that they turn off the lighted sign, but she just shook her head at me and wouldn’t come to the window! When I got home I called and said I wanted to make a suggestion that they turn off the light when they’re not open during usual hours and maybe put a “closed” sign out near the street entrance so customers don’t pull in. The worker listened then asked me, “Do you feel better now?” 😲 I tried to explain that I was offering a suggestion, but he hung up on me. This location has lost my business.

I really enjoy the people that take my order in the drive-through they’re always so friendly and they take the time to ask me about my day while I wait for my drink I’ve never had a bad experience at the Starbucks even when the line is long I don’t mind because the customer service is always great and everyone that works here is super nice I’ve been here multiple times and I’ve never had a single bad experience