The Brown Bag

I cannot say enough great things about Brown Bag and its employees. The bulk orders of food are fresh and flavorful. The chicken and beef are always cooked perfectly. Every single person at Brown Bag has been kind, courteous and helpful. My arm was recently in a sling and one of the young men carried my order to my car without me asking. You are a blessing and I appreciate all you do for me and the Knoxville community.

This review is for food I enjoyed from Brown Bag that was provided at an event they catered. I've got to say from the salad at the beginning of the line through to the yeast roll at the end, everything was absolutely delicious! First, let's talk about the salad. Super fresh and crisp spinach with mandarin oranges, dried cranberries and fresh blackberries. The vinaigrette that accompanied the salad provided the perfect complement to flavor and taste for all the other ingredients. There was also another standard garden salad available with ranch, but if I was going to have more salad (which I did) I was sticking with the spinach and not wasting space with regular lettuce and other toppings, as good as they may have been and probably were. Next up the grilled chicken. Nice bit of char and smoky flavor. There were both larger slices as well as plenty of little crumbly pieces so you could put them on your salad (which I did!). The vinaigrette also tasted great on the chicken as well. For vegetables there were sautéed/roasted zucchini squash and sweet red pepper chunks. Perfectly cooked. Tasted fresh from the garden. Another perfect complement to both the grilled/smoked chicken and salad. There were also mashed potatoes with the skins still in the mash. These were good as well. I've had better mashed potatoes, but still not a let down by any means. Everything I spoke of above finished off with a nice little yeast roll. A perfect little piece of bread to enjoy for the entree and vegetable sides. I realize as an attendee you don't get to pick the caterer at your event, but let's just say if you're attending an event where Brown Bag has catered it you're in for a treat! If you're organizing an event in the area and need catering, my first recommendation to you would be give Brown Bag a call!

Love the food, but what makes this experience even better is the customer service. Emma at the Knoxville store is awesome. There was a mess up with my order and she went above and beyond to make sure that a negative experience was made into a positive experience. Not often that you get that level of customer service anymore. Great job Emma! I've now got my work colleagues loving the food here too.