We have been waiting in line for 20 minutes and still waiting... I really hope the food is worth the wait. They didn't open the second line. I wonder if it's a question of servers(?). Pulling up to the "door" there are four people standing and one rushing to fill our order, in addition to who may b
At first I assumed the fries had gotten cold from sitting out. They were luke warm and had a funny taste. I told the Breven (employee, nice young man) my fries were colt and they tasted old. He didn’t question anything. He went and got me some new fries. Unfortunately, the new fries tasted like the
I'll start by saying, I love Chick-fil-A! Today, we went to the Knightdale, NC restaurant at 12 noon...mistake! Drive thru was ridiculous, used my app and went inside to pick it up, but still waited 25 minutes. Ok, so it's a beautiful day and it's lunch time, so it's not a big deal. What was a big
This location is so disorganized. After having our orders constantly messed up and basically having my meal thrown at me by some teens who were more focused on flirting than with their jobs, we started going to the one on Capital Blvd. I ended up going back to the Knightdale location tonight out of
Literally the worst Chick fil a in the world. One of the slowest moving I've ever seen. When I tell y'all I sent 45 mins in the line and I placed a mobile order before I came! In my opinion, it's too many young kids with no sense of urgency and work ethic. The line was to the traffic line after I go
Didn't get the food I ordered had to go back twice then the staff tried to make it out to be my fault. Your store forgot items that I paid for and did not get! And I did not appreciate the attitude from your team members because they can't do a simple task! I'll be sure to tell everyone that bojangl
Compared to other Chick-fil-As in the area, their service is very slow. I thought it would get better after the remodel, but if anything it got worse.
Management should spend some time shadowing some of the faster stores around so they can implement more efficient processes at Knightdale.
This is my first time visiting this location and the likelihood be back is slim. I waited in the ridiculously long line only to come to the counter and my food not be ready. I pull into the space they asked and sat there for another 6 minutes before getting barely warm food and fries that were only
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