The Cocoa Bean Coffee House

Good place to get a Coffee inside the Gaylord Palms This location is inside Gaylord Palms Resort and Convention Center, right off the main Atrium by one side of the Emerald elevators and on your way to the Convention center from the front desk. The staff was very friendly and helpful. It is very tastefully decorated and clean. There are screens, masks and social distancing circles to ensure adherence to covid protocol. There was only one person working at the time so service may be slow. We ordered tea, coffee and snacks. If you want something to eat and drink while walking around the complex then this is a good place to go for it.

Hello all! So inside the beautiful Gaylord Palms Resort you have this one coffee shop (Starbucks-based) with a very clean and sleek look. There is a limited menu here based on a typical Starbucks but they definitely have the basics. The service is great and the product is good. Caramel Macchiato is good iced or hot but the prices are a hit inflated as to be expected. Either way, great option if you're on the premises.

I got cocoa bean every morning while staying st the Gaylord. The staff was friendly, they moved quickly, and had a great variety of breakfast and lunch options. Even though you pay a higher price tag for the coffe and food in the Gaylord, the breakfast sandwiches were delicious and big enough to be super filling! Totally worth it and why I came back every time.

Coffee & egg cheese & bacon pita! What a great way to start any day. Grande Misto, made light & sweet with Classic Syrup & half n half...yummy! Service was great. Even with a long line, there wasn't a long wait. Back up arrived when the 3rd customer stepped in line. Management present to insure quality. Starbucks service, personified. Great job, Ladies. I spent 3 days with you & was never disappointed!

Small, but quaint, "The Cocoa Bean" provided just the coffee fix required during a recent trip to Orlando, Florida, and the Gaylord Palms. A Venti latte for me, a Venti vanilla bean frappuccino for my daughter, along with a turkey and provolone sandwich for us to share. Total out the door, including tax was $22.79. Don't believe me? I have the receipt. Our server - Sandra - was friendly and polite. Our drinks and sandwich were made to order. No problems or issues and we were out the door in about 5 minutes. William E. Lewis Jr. Vero Beach, Florida.