Review Subway - Kernersville

Third Experience: I used to work at subway. For about 5 years. They never greet customers. One had an attitude and sighed when the man walked in after me. They were complaining about customers and talking so I had to repeat myself more than 3 times. Overall not terrible service but yall can do better Second Experience: We walked up and the employee was checking another customer out. After touching the register he did not wash his hands. He then took the delipapers that they make the sandwiches on and put them on the counter with no gloves. He put his hands all over them then put his gloves on. He continually was touching his shirt/clothes and other surfaces between making the sandwich. He was then going back and forth to the back and touching his shirt and the back of his pants. It was making me nervous wondering what other cross contamination was occurring that I did not witness. His service was very slow and he was obviously improperly trained. I was a little bit sick watching him prepare our food. -2 stars First Experience: Good service. Nothing to rave about but staff was kind and efficient -4 stars

I downloaded the app so i can skip the line. But i still waited 20 mins, and the manager blamed me on why it took so long lol wow. This location is never consistent

First time inside- the people were very slow and kept getting confused. I wanted the spicy Italian just like the picture and they just kept staring at me. And now that I have said sandwich, there’s no condiments on it at all. I would assume it would come with condiments but I could be wrong. I also got a cookie and had to initiate them to give it to me. They then just kept looking at eachother until I said what one I wanted. Overall they were super confused but the sub is fine i guess

Ate here all the time until they screwed up my order and refused to make it right. They forgot the pepperoni AND salami on my Italian. It was an online pickup order so I didn't know until I got home, pretty frustrating. Immediately called but they were already closed so made sure to mention it next time I went in. I asked for a couple drinks to make it easy but was told they can't because I didn't have a receipt. How would a receipt prove that my order was wrong? How much overhead can there possibly be for drinks? Terrible customer service.

Went to get 9 subs. Mostly the same and had to tell them over six times what to put on subs. Move so slow. Help must be on drugs. Three other subways in Kernersville and I went to worse one but I learn from my mistakes.

Worst place possible to eat. Think God I check my food. Cross contamination and food allergies can kill people. Order completely wrong. Good safety not practiced. Sanitation bored already broke down pryer to closing. When I said something the girl working and the manager told me if I was you I wouldn’t eat here. We break stuff down so we can go home sooner. If anyone needs to see I have the video of the whole experience. Will definitely be calling the health department as soon as this post.

We have experienced several restaurants in Kernersville that are seriously NOT taking precautions for Covid-19. A couple weeks ago we went to the Nelson Street location and were very impressed! Before leaving we ask the guys name responsible for this. His name is TJ. He's responsible for the safety in this location. We've been there at least 5, maybe 6 times since. There are plexiglass partitions plus other precautions near the counter and soda machines. When someone would leave a table, he was right there. He not only washed with sanitation the table but also the seats. This is the only location we will go to and we live on the far other side of town in Sedge Garden area. This guy needs a raise. He's a real asset to Subway. Oh, and if someone came in without a mask, he or the lady working would ask if they have a face covering. Every single time, they went back to their vehicle, got it and came back in.

Food is to be expected from a subway, but the staff is down right terrible. Very rude and condescending, asked for a mask to wear and basically kicked me out the store because they didn't have any, and I didn't have one to wear. Will drive the extra 10 minutes to the next nearest subway for the better customer service