Pizza Hut

Placed an order on Wed, for delivery, got notified after that it was to be delivered by door dash. Long story short, got notified that my pizza was delivered, but it wasn't to me. So I'm out $30 and someone got a free pizza. Called in to find out, and was told if I wanted they could send another one, but I didn't have another hour and a half to wait. And got no refund. Will never order again from pizza hut anywhere.

The Kalispell location uses DoorDash to deliver now, which they didn't tell me until 40 minutes after placing the order. I wasn't given an option to cancel, just a text saying it was DoorDash. I've never had a good experience with DoorDash (probably because they have no training, pay is below minimum wage, no reimbursement for vehicle expenses and they rely on people not knowing any of this until they figure out they're paying out more money than they make); this time they left my order sitting on the lawn in front of the porch instead of on the chair next to the front door. I don't know if this is a nationwide decision Pizza Hut made to stop paying their delivery drivers or just this one store but I'm super not into it. If drivers aren't willing to work for you at the wages you pay, you need to pay more (that "supply and demand" thing you use to justify every other business decision goes both ways). You're a publicly traded company and you report your quarterly earnings: you can afford to pay better, you just don't want to. The food was whatever. It's Pizza Hut: you know what you're getting.

I just spent 70 bucks and didn't even get what I ordered. When I asked the driver about it I was handed the receipt and told that the app was messing up. I got two of the same kind of pizza when I ordered 2 different kinds, I ordered wings and didn't get them, grandson wanted fries didn't get them, got the drinks right and also got the pasta. Was not happy. When I tried to call go thru all the prompts to have the phone go to a busy signal.