China China

Order online through their site. It was a easy. Picked up my food. The address is on Ruby street but the entrance is actually on the side. The guy at the counter was nice. The place is really clean cleanest Chinese restaurant I have ever seen. I ordered beef & mushroom and the Kung Pao Chicken. It was ok. Both dishes had baby corn and carrots. I have never had those items in either of these dishes in the past at other restaurants. The egg rolls were good. The filling to the crab ragoon was good. I might go back to try something different just to give it another chance.

I was picking up an order to deliver for them and the young woman was immediately rude, unfriendly, and impatient with me because I could not immediately find the customer name on the bag. They had the name on a bag that was inside another bag so it was a little confusing to me. She got immediately upset, grabbed the bag and pulled out the receipt that was attached to the inside bag , pointed to the name and said “LOOK”!, with a nasty tone and expression on her face. As I was apologizing, she then snatched the bag away from me and yelled at me “GET OUT!”as she pointed to the door. I was in shock, started to apologize again but she just yelled “GET OUT” again. So, customer was apparently not going to get their delivered food. I had to call the customer and explain to them why I could not deliver their food. I also reported to the delivery service that I could not complete the order. I was so shocked, upset and hurt that I was in tears. This was the most unprofessional, nastiest service I have ever received in my 41 years in this world. I highly recommend you find another Chinese restaurant which there are many others in Joliet. Customers do not deserve this treatment. We are the reason they have a business and can also be the reason they do not! This is not the first time I had to pick up there. They are always unfriendly but never like this experience I had. I hope you find my review helpful.