LadyCath
Now that the old manager is gone. The atmosphere & service was great when I went in 3days ago. My coffee was perfect they tailored my coffee for me. Took the time to understand what I was saying bout the food & gave me the best meal deal. I really really appreciate that.
Terry Ferguson
Love to see a Business doing very Well. And Do employees Putting pride in their work.
Miriam Bevel
My food was hot and looked picture perfect.The cashier was friendly. I use the drive through because I was in a hurry, By the time I pay for the meal my order was ready. Great Job Guys *****
Rosetta Rycroft
We were taking my son to training classes at Giddens. So we stopped at McDonald's. OMG. THE CREW WAS SO SO NICE. THE FOOD (AS ALWAYS ) WAS DELECIOUS. THE STORE WAS CLEAN.
A lady named Flowers waited on us. She was dressed so so cool. Super friendly and super professional. The whole was.
Joy Campbell
Thanks Jamaya for being honest! Sorry if I spelled your name wrong. I came by and got a Big Mac and med fry. I had to ask for a fresh fry but I got it fast. The young lady I mentioned earlier is very nice.
SN1PTON
Swear they have the friendliest drive thru people no matter what time I go 2a-2p same cheerful FRIENDLY voices answer that speaker food is always accurate and the only reason 3 stars is it's the hood and you can tell the owner doesn't update much outside or in but the crew makes up for it!
Jit Green
Best double cheese I’ve ever had, I’ve had em all over. Only gave me one sauce pack per McNugget container, so I’m taking a star off for that but regardless the food and service was top tier. Give these people a raise immediately.
amberlee nicole
The customer service was outstanding I wanna recognize Ms Sidel :) The food was amazing and fresh the expeditor was also very friendly I loved spending my money here
HoverBoard Queen
The employees were nice and made sure that my food was hot and they were quick. Will be back for sure
A Tk
Fresh food that took 20 minutes to get.
As always no ice cream or shakes "sHaKe MaChInE dOwN "
Julia Epstein
Just went through the drive thru and ordered only two drinks. Thankfully the lady at the window asked us to check one. Yup.... wrong order.... got down the road and realized the other drink was a wrong order too. 0/2. If you can’t get an order that is just two drinks correct, you’re in big trouble.
Jeff Maron
This might be the worst McDonald’s in the city!! That are always out of something and the ice cream machine is never working!!
Connie Sommers
Excellent service! We stopped with a bus of 44 high school students and 7 adults. They got our food out so quick, and were very pleasant. Loved the ordering kiosks too - first time I’ve seen those.
Andrea Kellam Evans
I always receive 5 star service at McDonald's at 454 Cassat Ave! Management you're doing a great job holding your employees accountable to providing outstanding customer service!
Cassandra Morgan Mankin
Delores that helps customers order on the kiosk and makes rounds to tables to check on you is a fantastic employee. She's so friendly and eager to make your visit the best possible. You can tell she takes pride in her work. The location seemed to be out of a lot of items such as sprite, Apple juice, a coffee something someone wanted but she made it right for each situation making sure everyone was satisfied.
Ashley Campbell
I think it's bullshit Ur two managers were Talkin bout one of ur employees was high on coke and he fell twice in the freezer...don't think ur supposed to talk like that Infront of customers wit kids in the car...at the pay window!!�
Hank Hannah
Bad on me. Didn't check the order till got home. Shorted 2 mcdoubles. �
Thomas C. Winko
Get your crap together. You may be paid minimum wage but that does not mean you have the right to disgrace a business. Do your damn job and do it right.
Peter Host
They made so much money they were able to tear down their building and build a new one just to get rid of all the bugs. What happened to the senior specials and the dollar menu
Jessica Solaceon Cleary
I don't typically write reviews on places unless they are particularly good or bad, but I have to this time.
Every time I go to this McDonalds something goes wrong.
Today I went to this McDonalds, and was told right off the bat that I had to use the kiosks despite the man in line before me being served at the counter, and the man in line behind me served at the counter as well.
I wouldn't mind the kiosks, and I think they are a great idea, but I avoid them in this location because typically they cause issues when it won't print me a receipt and order number.
The last time I went, the cashier at the pay window shot me dirty looks and refused to open the window all of the way. She cracked it to hand me my receipt and card back. I could hear her yelling to another coworker "Chianti! (Assuming the spelling) Chianti! Send it to my phone! You heard me Chianti? Send it to my phone!"
The time before that, the workers were actually supernaturally kind to me, until I got to my destination and realized that the coke I ordered was instead the nastiest sweet tea I have ever tasted.
This is just disappointing.
Samantha Taylor
Used to be a good McDonalds. Service sucks. I will not go back anymore.
Marcy Ward
I love Cassat McDonald's. Their Gm Uriah Ward is the most professional Gm I have ever met.. Keep up the great work
La Vønn
There food is good
Linda Bowman
STOPPED BY THIS MORNING ON THE WAY TO THE HOSPITAL MY COUSIN WAS WITH ME, WE ORDERED A MCGRIDDLE AND SAUSAGE BISCUIT, I OPENED UP THE MCGRIDDLE AND THERE WAS WHAT LOOKED LIKE A BURNT PIECE OF SOMETHING SO I PUT IT IN THE BAG THOUGHT NOTHING OF IT, TOOK A BIG BITE AND FELT SOMETHING IN MY MOUTH I PULLED IT OUT AND IT WAS THE
SAME THING! ! ! ! ! ! SO I STOPPED EATING IT, I GOT SICK TO MY STOMACH! ! ! ! IT WAS 2 PIECE'S OF HAIR ( DREADLOCK'S) SO WHEN I LEFT THE HOSPITAL STOPPED BACK BY THE MCDONALD'S ON CASSAT AVE. THEY ACTED LIKE IT WASN'T NOTHING, I WILL NEVER EVER GO BACK TO THAT PLACE ! ! ! ! ! ! !
THEY NEED TO WEAR HAIR NET'S WITH THAT LONG HAIR! ! ! ! ! ! ! ! !
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