You know things are rough when you have to scan a brcode to get the fountain machine to turn on. I guess too many people order water and steal soda. I don't blame Steak n Shake for doing that. Miss having servers tho.
We ordered through the drive thru. The only feedback I could give is that they fix the drive-thru speaker. We couldn't hear the cashier. We had to ask him to repeat himself several times. However, the food was fresh and hot! It tastes great!
It just seemed like the employees were just hanging out at the register. There looked like there was plenty to do. It doesn't take 5 girls to take an order. The chairs and floor were dirty. They were wiping the table tops with the same dirty wet rag. I wiped our table and booth seat off with my san
My son loves steak n Shake. So we usually grab it 1x every week or 2 after baseball practice. The food is good BUT you can never get what you ask for. We like the garlic on the top of our buns but not the garlic mayo. It doesn't matter how you try to word it they cannot get it right. But needless to
5 star customer service! Have to share. The place was so so for cleanliness. Food was decent. My boy and I grabbed a shake before a movie and the gentleman cooking took time to walk the shake out to me and my son! Super friendly!
Service was excellent and was well kept clean , kiosk was easy to use and staff was busy
Food was fresh & delicious. Loved the variety of burgets to choose from. Onion rimgs are perfect & so so tasty. We ordered at the kiosk. Our number was called quickly. However our milkshakes were not made. We ordered 3 as our drinks. When we asked for them at the counter we were told someone else m
Food has gotten soo expensive.. it was less than other fast food places.. but the food was fresh and WAY BETTER!!! I'm going back there for sure!! You should too...
I LOVE FRIES and will not waste eating carbs on garbage potatoes. This place gets those right. Overall, I've not been disappointed by what comes out of "their kitchen"
Love the automated system. Remember what Ironman's bodyguard said to Pepper Pots...that the human factor should be taken out of the human resources." That's funny. Your on the right track Steak n Shake. Love Steak n Shake!!!
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