Review Mcdonald's - Jacksonville

Nitesh Vic Patel - REALTOR

This McDonald's is nice. Usually clean and stocked bathrooms. Ordering through the app is a breeze. Food is usually decent. The sandwiches I get are pretty consistent. I'll still keep going until something terrible happens. What's up with the gian flag pole and the giant flag that keep hitting the building? I don't think this was thought out long enough. Get a smaller flag or remove pole, and place elsewhere. Othe than that, Keep up the good work.

David Kloster

Really love this particular McDonalds French Fries. They are always hot fresh and delicious. I think we all love Mcdonalds french fries but only when they are good hot and fresh. The location is open 24 hours. Ive never experienced the store being closed ( as Ive encountered with other locations) the hours of operations are always exactly as stated on the their website, with zero discrepancies. The restrooms have always been clean and tidy, unlike other locations, ive visited in the past. The staff at this location are always pleasant and truly always inviting leaving their customers feeling pleased with their visit. I rate this particular location a 10 out of 10.

Brouj “Bee” Douglas

Just got orders from the drive through a few times but I appreciated how my entire meal was hot every single time❤️

Nikki Mixey Cole

Got myself a free McFlurry by downloading the app! It was certainly worth it! I also love the $1.79 any size iced coffee! Curbside here was a little slow BUT I knew they were busy for lunch and the young man who brought the food out was nice so it's all good! Thank you McDonald's for my afternoon coffee and snack. Customers, don't forget to tip especially if you are happy with your service and request curbside, etc. That being said this location is HIRING, they have open interviews from 7-5!

Brad Harder

This location handles the order kiosks automation much better than some other locations. Recently remodeled so the interior and play place are still top notch. Our food today was hot, fresh, and delicious. The only negative today was that the store was not as clean as it should be.

Review Critic

Did a “Door-Dash” delivery and the night Manager Marcellus went above and beyond! I needed extra BQ sauce, and he accommodated me, and was very polite and professional! Received “Five-Star” ⭐️⭐️⭐️⭐️⭐️ service from a fast food restaurant, thank you again to the Manager Marcellus!!

Danny Smith

went here for milkshakes and as always sorry we dont have any sir may be a great idea to remove the shake option from menu since there never is any shakes

Joe Ruiz

I ordered a McDouble they give me a cold hamburger that's been sitting around. Burger was also bone dry! The worst McDonald's don't come here! Go to Wendy's instead!

Michael Kane

Just went thru the drive thru. Got home to my surprise no meat with my cheeseburgers. Yes no meat just buns with cheese and condiments. Well played employee who wants 15$ an hour. Well played. Wendy's it will be from now on.

Lael Braddock

Loved the young lady that brought me my meal. Her people skills were well beyond what one expects from kids at McDonald's. Hated the DIY digital ordering. Talking to a human is faster since I don't eat at McDonald's often enough to get proficient at it.

Tammy Manley

This place is THE WORST for late night food! N the is ONE person in line ahead of us and it has taken over 10 mins to order and SIT yo wait for the food to come out. This is not fast food.... Why do I even bother???? I've called to complain time after time and shame on me for thinking that one day I might make it through the the line in less than 30 mins.....

Lisa Lockwood

I went through the drive thru and ordered 20 chicken mcNuggets of their mix and match menu. They show $5.00 but they ring them up as $8.00 when I questioned the price they told me they do not participate in that offer anymore. I said it's on your menu and I purchased then just a few days earlier. I was told no they don't participate. I left and went to San Jose and paid $5.00. I think that because it was Florida Georgia weekend they were price gouging. You won't get my business again.

Lori Seiden

Please just go ahead and take ice cream off your menu since the machine is never working.

Cookie Dough Little

There is a manager there by the name Beverly she's a very nasty manager and very rude and she needs not to be working there she don't have no customer service.. and will try to fight you because you want your money back

Miguel A. Salas

McDonald's is getting a very bad reputation and it's their own fault. From a simple smile you very rarely see any more. To knowing that everytime you go to the drive-thru your not going to get everything you asked for and get an attitude about it when you ask for the correct items. Maybe McDonald's should get some pointers on customer service from Chick-fil-A.

Julie E

The girl was so rude, I would never ever ever go there again.

Jamesina Stankan Trinrud

Waited over 20 min to order. Then the cashier didn't ring up what I said. Drive- thru seemed to be the priority, the customers in the store were treated like a bother, nuisance if you will. Another 12 minutes passed and we almost got our food but we were short a fry. Had to wait on fries. I will never come back to this McDonald's .

Adon Ben-Yisrael

People of the to give the employees of the McDonald's corporations a break. They are dealing with alot of archaic processes. I used to work for them. So help them with the constant customer service they provide for such a rapid paced company.

Sammie Watson

how hard is it to cook french fries? i mean we got 3 med fries 1/2 are cold inside and other are soggy and limp,damn the machine does everything for you...will be going to san jose 1 from now on at least they cook them

Emily Wilson

Food is old, cold, or heated too long under some warmer. Nobody cares. They yell at eachother every time I come here! Hire some ADULT MANAGERS who can get these idiots together!

Meaghan Short

These people are the biggest idiots in the Mickey D's game. How hard is it to put THREE CHEESEBURGERS in a f'ing bag?! Apparently FAR too hard for these guys. Heads up, your chicken McNuggets are the only thing shittier than your ability to tap a button with a picture of a FUCKING CHEESEBURGER ON IT.