Review Five Guys - Jacksonville

Richard Love

I must have had a bad experience some years ago with Five Guys because I haven’t been in a very long time. My son and daughter-in-law wanted it so I decided to try it again. I must say the burgers and fries were excellent. Both were fresh and delicious! I was a little surprised when the food we ordered for 3 people totaled over $60. Maybe I did something wrong when I ordered but the receipt was right. While I waited, I enjoyed the peanuts which I didn’t know they had either. All in all, I left a satisfied customer and will be returning.

Joe A

This location of 5 Guys is always reliable when we are looking for big ol’ cheeseburgers. The dining room is kept up well but sometimes a bit chilly. Good boomer music. Enthusiastic and helpful staff. I will say prices are getting unacceptable, though. Overall we have been pleased with our last few visits. FYI: if you get a cheeseburger you can request extra cheese for no additional cost.

Aleksei

Really kind guys work here. I had hard day during the moving, so I said them and them. I ordered a hamburger and a small fries. I have newer seen so much fries =). The food is tasty as well, products fresh!

Christopher Campbell

The food here is pretty much always great but the cashier named Hannah was very nice and got all our orders correct. She was also very pleasant and fast. Great food and great service.

GrimzFamilyTravel

We always come back to FiveGuys whenever we crave for burgers, can't beat their their burgers at all. We've been to many burger shops nothing beats FiveGuys in our opinion, some may have their own favorite ours just happen to be FiveGuys! The place is always clean, cheerful staff always. Love the Roasted peanuts while we wait for our food. Cajun fries is always a must for sure, we've tried their burgers and hotdogs delicious as always! Great customer service.

Troy Broas

I'm a burger-holic, so I am always up for a burger for dinner. Five Guys is definitely a place to go for a good burger. Are they messy? Yes. Are they greasy? Yes. Are they delicious? Yes :) I can't eat these too often, but they are definitely a good place to grab a burger. My go to is a cheeseburger with grilled onions and mushrooms. They also have great fries. The service at this location is always fast and friendly.

Nerdy Addict

There’s a young man that looks fresh out of high school running this shop, and man he must be the son of a military family. He was training someone at the register as the Friday crowd came in, then multitasked to the cooking station without batting an eye. Despite the crazy Friday rush, this French fry marine then answered the phone to take an order while STILL taking care of other tasks. I haven’t seen this type of service and attention to detail since the 80’s bruh, if I could give them 6 stars I would. Entire crew there was on one. No cap

Shawn Greene

Good location, friendly staff! Typical Five Guys location though this one is unusually slow (not the service) .... which was nice for us. Food was fresh, served hot and tasty. Staff was polite and friendly. Minus one star for a lack of combos and deals. I think this is why FIve Guys is just not the hot ticket they used to be. One burger, one kids burger, one drink and one fries for $24.00 is ridiculous.

Kevin Murphy

By far the best experience I’ve ever had at five guys. Rachael and Jackson were wonderful. Them along with Hannah and Yuki had our order on point and in a timely manner. It was greatly appreciated after a long day at work. Will definitely be back!

Thomas Lemrow Jr

We stopped in for a quick lunch and were greeted by the staff with a smile and cheerful greeting! It was so refreshing to encounter a team of employees that truly seemed to enjoy working and serving their customers! While the prices are much higher than I'd care to pay (understandably not always the establishments fault), the burden was eased with a cheerful and pleasant staff! We will absolutely be back for lunch or even dinner. Oh, and the restaurant was super clean!

Andy Jones

I absolutely love their burgers. I’ve tried many different ways to recreate these burgers at home to no avail. They cook the burgers right in front of you and nothing seems particularly special, but they’re amazing! I also love that the fries are made from fresh potatoes and a small order is enough to feed 2-3 people easy.

A. Merriweather

Got my wife and I both bacon cheese burgers, fries, and a milk shake. All three were delicious. Only complaint is that it's gotten pretty expensive these days.

tony radabaugh

Can't say enough how awesome this establishment is. Placed an online order that got mixed up. Manager went above and beyond to fix the issue. Thank you very much!

Tracie Kwon

The Cajun fries here are so good, I like that this location is so close to my house so we come here quite often. The burgers here are good too and everything is made fresh. I usually don't dine in since it's close by, so I just to go most if my orders. I like how clean the place is and the workers ate nice and always great you as soon as you walk in the door. The regular fries are good too, I usually get a medium size $6. Burgers here have tons of options of add ons, onion, mushroom, tomatoes, etc. I don't recommend putting too much on your burger because it'll make it soggy. I like my burger fresh and clean. The place is never crowded when I'm here, could be that it's a little hidden from the road. The manager at this location is very attentive and check up on customer feedbacks thoroughly. I had to wait a little longer than usual at one of my visits and they called to apologize. I would recommend it if you like fresh fries and Burgers. Ps. You could also order online and pick up in store.

Mallorie Hager

Friendly people, great food, quick service, but a little expensive ($40+ for 3 people)...