Pritpal Nandra
Out for the weekend in Jacksonville and we decided to come to Red Lobster.
It was early afternoon so there were just the two of us and a couple CB of other people.
Staff were very welcoming and even said they were happy we chose Red Lobster to dine! 😊nobody says that!
I chose the new Shrimp bowl dish and it was excellent. My husbands fish sandwich was very good too. Food well presented, drinks all day for $5 you can’t beat with your meal.
Most importantly our server and bartender was someone called Eddie. Best service ever. So polite courteous and attentive to our needs. Special thank you Eddie for making it a great experience . We would come back because of him.
I just hope someone higher up reads this and acknowledges what a great employee they have. Food, service five stars. 😊
Aretha Franklin
Ms. Gwen was a very cordial hostess. Our server, Ms. Marie was very pleasant and Ms. Tracy was very polite.
I think it should be noted that there was a shortage of servers and these ladies worked hard to ensure that we all were seated and served as quickly as possible. I appreciate the extra effort extended to accommodate each of your customers today.
Great job!
Joe A
We recently visited for a late lunch on a gray drizzly day. We were seated right away. Service seemed a bit slow at first but the manager (we think she was since she had the blue shirt) took our drink orders. During time we were there we got the impression people had called off and they were short staffed. We also noted that all hands pitched in even the manager and bartender, so the not very brisk service was mitigated by everyone cooperating. All of the staff was nice. Our orders were prepared well and as requested. We had our fill as the servings were generous. Overall we were pleased with our visit, our meals, and the hustle and cooperation of the staff. We will return for sure.
Denise W
Yesterday we dined in and the waiter(Edward) was WONDERFUL! He really takes care of his customers. Everytime we visit this location he’s always on point. HOWEVER; the manager was very rude. I can’t express the way I feel about her dry attitude towards us. She darkened the mood. I’m not goin to let her attitude stop us from enjoying the food and service we get when visiting. Overall great experience from waiter. We’ll definitely be back!
Sheila Alfiche
Everything was amazing. We first went to the one on regency . After standing for more than a comfortable amount of time. And not even being acknowledged as we were waiting for a hostess. No one came to help us
Went to bayfields and was immediately seated treated. Graciously our waitress was amazing. She even had a not so nice customer seated next to us and she even treated him very well which impressed me. Girlfriend got a good tip
Edward Hutchinson
Always a nice dining experience. This time it took quite a while get our food for a pace that was hardly busy. I got the Sirloin & Shrimp and she got NY Strip. As always, the biscuits are top notch!! The BEST. Our waiter was very nice. Food came out hot and everything tasted good.
DG DG
Item: Grilled Lobster Shrimp Salmon is tasty. Classic lobster is not much, biscuits are awesome.
Lady attended my table is very polite.
I will definitely go back to try other items in this location.
Melanie Dobbins
Great location for sit-down lunch. We never have bad service and leave happy every time. I go for the chicken due to allergies and have never had a cross-contamination issue or incorrect entrée ingredients.
Maryann Redd
Everything was so good. Despite all the garlic on my crab.
Ebony Holt
There was a little bit of a wait to be seated, but service was outstanding after that.
We visited the restaurant after returning from overseas and was craving American restaurants we missed while we were away. Anyway, we were blessed to have Maddy as our waitress. She is outstanding!! Very professional and just on point! The food was good, too!:)
Hannah Zolnowski
My partner & I ate here last night for the Tuesday crab leg special, and we received great service from the bartender/server Deja. The food came out really good, we recommend the calamari.
Julie Moynihan
Food quality and service are hot or miss. When it's good, it's good. Cheddar Bay biscuits, stuffed mushrooms and Cajun chicken are my favorite menu items.
Nicolas Duffy
An outstanding visit to this Red Lobster restored my faith in the franchise. With impeccable, swift service, delectable 'All You Can Eat Shrimp' (the grilled option is a must-try!), and impressive cleanliness, both in the dining area and restrooms, this location exceeded my expectations. A big thank you to the team for a fantastic experience. Highly recommended!
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