Robert Arndt (OmniscientPhotography.com)
This is most def one of the top 5 mcdonalds in size i have ever seen, but considering its location and traffic, i could see why they had to accommodate..not only for non stop drive thrue customers but a little steady flow of walk ins and the crew to handle the onslaught of continuous orders.
Customer service is the best from my personal experiences, but also from my observation on how they handle the excessive drive-through orders very organized, they still keep their corporate standard of x amount of time per order. Very friendly, they also excersized suggestive selling techniques, which doesn't happen often... nothing like hearing the words "would you like fries with that?".. on point love it from a managers perspective.
Food quality considering how fast they are moving is great quality of taste even better plus it seemed fresh and juicy always tastes better when its fresh off the grill as apposed to sitting in the heater trays that dries them out...this should be consistant at this location because they have to keep making more as the orders come barreling through.
The atmosphere is flawless from the hassle and bustle of the employees to the lack of better words not hearing a single complaint from any customers abd I've been sitting here for a couple hours usually you will hear 3 to 4 so they make sure there orders are made to order. The design and architecture of this mcdonalds i really liked it alot very modern i couldn't resist taking a bunch of photos.
Extra kudos for the prestine well kept restroom i hardly ever take photos of restrooms so when i past one... they take care of it and it looks good.
Kudos to the management and to its well trained crew. I would highly recommend corporate to come by and evaluate this location because this locations srategy of operation and scheduling of employees song with the training that they had could tramaticly be used for other corporate and franchisee locations to adopt. I garantee sales will sky rocket with its effectiveness employees will be less stressed and customers will come back being for more with less coming back with..."you need to fix this order"
The best mcdonalds ever through and through.
David Krostyne
I don't know who the two young guys were running the drive through windows this evening 10 July 2023 between 7 pm and 730 buy they were great. My wife and I stopped to get dinner on the way home from work. Both made sure the orders were right and even asked if there was anything else we needed which has been a rarity at this location. Both were very pleasant which actually took us by surprise considering most of the people we have encountered at this location. Also our order was right the first time. Hold on to these two
William Taylor
They know my order now by heart. Always pleasant
Douglas Hoff
Overall great visit. Every single staff member was smiling and quick to help. They were very patient while I let my kids order and pay for themselves. The food was brought out to our table and everything was as ordered. The kids were not excited that this location does not have a play place, but that's one of the reasons I came here.
Michelle Flores
I'm not particularly fond of the prices in comparison to the surrounding McDonald's but that's my only complaint other than that my daughter and I like to stop in for a quick bite. The dining room and bathrooms are always clean. Staff is friendly and helpful. Knock on wood they've always gotten my order right and unlike some of the other McDonald's they have gotten my food out quickly. Do wish they had a playground but hey there's a park near by...
Shirley Belk
Got # 7, and a medium Dr.Pepper. Service was quick. Cashier was professional and polite.
Allegra Schippers
It's McDonald's food no different from any other McDonald's. Service can be slow at random times.
Raul Rojas
It's a McDonald's, so the food met expectations. I always review fast food places for their presentation and cleanliness. This one was well kept, very clean, and very presentable. The cashier was helpful and made suggestions. We all enjoyed our meals with nice music and a comfortable environment. I'd recommend this McD's over the other ones in Jacksonville.
Yalis “Ali” Hernandez
They dont get my order wrong. Nice employees and always take my food to the car if it took more time to prepare. One time i drove off before they completed the order, my bad, so i drove back and they quickly completed it.
Andrea Rose McDowell
Wait usually isn't long unless you have a big order. Good deals off the app
Lisa Wilson
How does ordering breakfast stop mid order because it turned 1030? So I could not even continue to order other items (not breakfast). So i had to purchase my breakfast items then continue ordering other things.
Caroline Koen
Was there today for lunch with my kids, while eating they were having some sort of employee meeting at a table next to ours, not only were they talking about personal work issues but we also heard a few curse words thrown around by what I'm assuming was management staff. My oldest was definitely paying attention and started asking questions. Not happy.
Dorothy Singleton Stokes
I arrived around 3:30 p.m. and received great service. The building was almost empty but the line was much longer. It was clean especially around the drink area.
Lindsey McPherson
Terrible service and they always take so long. Need to redo the entire staff
Mary Dixon
Waited over 5 additional minutes for a Quarter Pounder w/cheese. NO MUSTARD NO KETCHUP.
Why? just Why
2 time here, 2 time a messed up order
And you morons what $15 an hour minimum!
Erin Grose Glover
From Carolina Forest Elem. PTO
ATTENTION friends and family, please read and share!!! Thanks!
Sitting here thinking about how school is over. I was the VP of our PTO this year and we did some great fundraising! We had some fun times too. One of these times that comes to mind is when we did our first and LAST ever McTeacher night at McDonald's. Our teachers came out after spending all day in the classroom and ran a VERY successful night! This was back on October 13, 2015. Our president Janice Owens Olan has diligently visited, called, texted, emailed every person she has been passed off to and here it is the last day of school and we have yet to receive any funds!! We have come close and heard we should be getting a check for $660. Lots of emails keep saying the check has been sent yet we still have received nothing. My children and I will no longer spend any money at McDonalds! ANY of them. Our teachers worked hard to earn money for our school!! Please share this in hopes that we can reach the right person and receive the funds we deserve!!
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