ALL FIVE of the stars I am giving go DIRECTLY to Demetrius!!! Let me be clear about that!! This young man was the ONLY person doing EVERYTHING in the store!! Taking the orders, accepting payments @ the window, making the food, & bringing it to the cars!! He not only had a great system that he was following to make the process smoother for himself, but he got all the orders correct as I sat there watching him bring HOT, FRESH food out to the customers!!! AND, AND, he KEPT a POSITIVE attitude during the entire thing!!! This young man deserves a raise & recognition!! Arbyβs needs to do better & get him some help!!!! He IS PHENOMENAL!!!! Great job Demetrius!!!
Great place to eat old style Arby's still has the great food!
Got the diablo chicken it was yummy wish we get to choose the flavor of the complimentary shake that comes with the meal cause vanilla is gross. Service was nice. I will definitely be back.
Best fast food service through drive thru. Wish I would have asked for lady's name but the times I've gone she has taken my order and goes beyond giving GREAT customer service and is so sweet with her words. Had to wait for my order and I noticed as she was walking to me, she checked the bags make sure order was complete and noticed it wasn't so I seen her walk back and told them it was incomplete. So aside from taking orders, charging, she was also the one to walk out to bring me my order. She always makes my experience there pleasant so had to give her a shout out. THANK YOU...also, food was HOT & FRESH!
The lady that runs the drive-thru during the day shift is awesome and always has a great positive attitude makes my trip there worth it every time. Just make sure your roast beef is always sliced then that would be my only critique.
short: Last night LATE drive-thru, Joshua was an amazing example of going that extra bit - well done Sir! Thank you!
The food was ...meh... it's Arby's.
But Joshua is 5stars.
More: My wife went to Florida for business and first day knocked out by covid, to spend the next 4 days isolated and miserable in a hotelroom before her flight home would allow. She had been crying for days. I wanted to have a favorite sandwich ready for her when I picked her up.
Joshua was alone in the restaurant taking care of one customer at a time and doing a damn good job. Bombastic! Extremely polite and friendly!
I share too much with strangers regularly, my bad, and told Joshua what's up. He insisted that I take a milkshake to her as well.
Joshua, if you read this, that's the first chuckle she had all day.
You are what makes great customer service!
Thank you. DJ Enzyme.
It was so good! I tried the new pork belly sandwich. Yummy!
Awesome ππ food tasted π π€€ very good π I will be coming back They were quick also π so that was awesome because it seems like everyone else is sooo slow in the drive thru anymore around here it's pathetic BUT HERE THEY WERE FAST, NICE AND EVERYTHING I ORDERED WAS ACTUALLY IN THE BAG YAY ππ₯³ LOL I LOVED IT πππ
Best fast food experience I've had in a long time. The whole crew greeted me (sincerely) when I walked in. Curtis waited on me. Very friendly and professional. Had the 2 for $5 promotion, and the cheese fries were the best I've ever had. Wish this Arbys was closer to home!
The food was ok. The service was lousy. The guy taking the drive-thru order was awful. He needs to learn to be a little bit nicer and to ha better manners. He wasn't very very nice or anything. I almost just drove away.
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