Mcdonald's
6201 Brecksville Rd, 44131 - Independence
American
Fast Food
Verified Dish
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Google Reviews (8)
Super lame that they would close down the upstairs area. Looks really nice up there. To make things worse, they created a blockade using giant trash bins to prevent entry. What a missed opportunity. Also, none of the available tables are clean. Maybe if they opened the upstairs area, that wouldn’t be the case. This unique McDonalds had the rare opportunity to be the best McDonalds in northeast Ohio. Perhaps it once was in its glory days. Not anymore though. Not anymore.
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Google
The fries were cold, we received no straws for our Dr Pepper that tasted like sparkling waters not Dr. Pepper. It looks fancy but the customer service did not match the rest of the building.
Google
We went through the drive through around 8pm and the kids working did not seem to care about anything but fooling around. I asked for a small deluxe chicken sandwich and I was charged and got a medium meal. The chicken "patty" was so small too. The chicken was about 1/2 the size of the bun and very thin. There was very little mayo and very little lettuce. It tasted good, but could have been a lot better.
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Google
Came here for the famed chandelier. Well, it's now outside. Above the entry way. The upstairs is blocked off. Only 1 employee was actually working. You order at a kiosk. They deliver. Or she did. Bathroom was a mess. Out of order sign was just thrown inside. Sinks didn't work.
Google
Awful service and got order wrong. Got home and was shorted 2 burgers and food was cold. Waited at the window for 8 minutes watching kids goof around while a line was forming behind us . Ordered 5 cheese burgers and fries, got home had 3 cheeseburgers and 🍟. They even told me what was in the bag when they handed it to us 🤥. Kids just don't want to work these days, not sure if a Manager was around but with the kids goofing off inside I doubt it.
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Google
Great coffee and sides staff was pleasant and helpful.
Google
Fast polite workers, Dining room always clean,. Only thing is they need someone to keep that floor mopped, where customers are, floor be on the greasy side.
Google
Tried to go inside and the doors were locked. No signs posted anywhere that the inside was closed. Had a large trailer with me so the drive thru wasn't an option.
Google
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