Little Caesars

Went through drive threw and after placing order asked to park 15 min and to come back through drive threw, and finally get up to window and pick up to what I assume my whole entire order right? After I have ordered abs sat 15 min and went through drive threw once again. I get home and guess what? Yep you guessed it my order was wrong. I'm tired, worn out from running my kids with football and now this. So what I gotta do now is get on the phone and call them. I call to tell them my order is wrong, you know what I gotta do now, yep leave and go pick up my pizza they forgot. And you know what I gotta go back through the dang drive threw once again. And I get to window and they offer a 2 litter soda so I pick a Pepsi. And I get home and make me a plate finally and pour a nice glass of ice cold Pepsi and finally get to sit down and relax. And I take a big gulp of my refreshing drink and it is the most awful drink I ever put in my mouth, it wasn't flat, it wasn't expired, but it was absolutely awful. It obviously had been tampered with or something, thank goodness I didn't die from it. I will say this things are never free, you gotta pay for it somehow, and if you decide to come to this Lil Ceasars pizza, don't be tired, or worn out and have a ton of patients because you gonna need them. I got a lot better service this time, and food was fresh and service was good. Just need to go early.

There were several issues on Sat. 1/29/2022....They could not be reached by phone to place a pick-up order. When I arrived at the store, there was a note on the door that said: " Drive-Thru Only. I asked the person in the drive-thru if there was something wrong with their phone, to which he responded, "I don't think they are working right now." (How would he, the employees, or even the manager, not know the answer to this??) I advised him that I did try to place the order online, in advance, so that my order would be ready when I got there, and that I would not have to wait when I got there. I advised him that I was taking the food to Hazel Green. (Just FYI here: they don't have a Little Caesar's there,, or near there. The one on Sparkman Drive in Huntsville, where this happened at, is the location that I went to, and the closest to where I was heading to in Hazel Green.) I told him that it said online; ",online ordering coming soon." He told me that there should be a way to place the online order. I told him there wasn't. I also told him that there was a $3.00 coupon that could be used if the order was placed online, and that since I could not do it online, could they honor it. He asked his manager, and he said that his manager said no, because rhatvwas a corporate issue. I was like, WOW! All of this trouble, and they could not even honor the coupon. So, I went ahead and and just placed the order anyway He, as I was ordering for others. He said that he would bring our order out to us. I asked how long it would be. He said about 10 minutes. Well, 25, almost 30 minutes went by, and I saw others having to walk up to them drive-thru window to get their order, so I decided to get out near the drive-thru window myself to see what the deal was with our order. I asked the guy how much longer it would be. I said to him, that it has been almost 30 minutes He said; "oh; I did not see you." I said; "I have been sitting tight here the whole time," (And I pointed to my car; which you could totally see from the drive-thru window!) He then said, "My bad, it is ready though." This was a horrible experience the whole way around. My order consisted of one order of: cheesy breadsticks, one order of regular breadsticks, a classic pepperoni pizza, and an order of Buffalo wings; but extra crispy. The wings were not even extra crispy either! it was just a bad customer service experience all the way around!!! I wish that I could be compensate in some form or fashion for this awful experirnce; which consisted of more than one bad thing happening all in one visit! Oh, and one more thing, they were advertising on their drive-thru window th as t they were " Now Hiring" & the notice said: No background test, and no drug test. Like, DOUBLE WOW!!

Friendly courteous staff. For a pizza place the wait was not long I went through the drive thru and I was back on the road in about 18-20 minutes to and when I got home it was still quite hot. The pizza was extra hot but only because it was special order. Sometimes, I get a hot and ready and it's hot but buy the time I get home it a good warm, but it still taste good.