El Pollo Loco - Huntington Beach - Photo album

First of all, ALL of your employees who are handling food should be wearing gloves. I shouldn't even have to say this. So much went wrong that it's almost embarrassing - look at my thumb in this picture. This is supposed to be the wing and breast meal. When I got home and opened the box, this is

Just horrible. I had been warned not to go at night but I never imagined. The place was filthy and disgusting. I wouldn't have stayed but I had already ordered when I saw the dining area. The chicken leg and thigh cane out and each were honestly smaller than my thumb! I asked the manager and

I’ve been to this location several times because it’s closest to my house, and every single time the order is wrong! One time I ordered beans , rice and flour tortillas, and when I opened the box after I got home it was double beans and corn tortillas. I didn’t have time to go back to fix it because

Wow..... these places are just getting worse. This is the worst one I've been to. In fact, the health department will be contacted regarding just how unsanitary this place is. Look at the photos. There have been 2 other customers complaining while I've been waiting for my order. One because there's

This location wasn't very busy. They were out of a few menu items. There was a homeless man sitting at a table charging his cell phone. Food was ok, lacked flavor.

Never been at this location before. A few items I observed... Counter person was on his personal cell phone while we waited for someone to take our order, All three trash cans were overflowing with trash on the floor, floor was filthy dirty with dirt, foot prints, drink stains, wrappers, chicken bon

Got the double chicken salad which I've had before from another location that was amazing. However this location's version is horrible!!! Skimpy avocado. Meat was poor quality, crumbling, overcooked. Not at all what I was expecting.

Wow so clean. Courteous staff. My 1st time there. The cashier (receipt says Jonathan) even gave me my senior discount w/out me asking! I truly appreciate that. Thank you Jonathan 👍👍🤗. I never ask. Why should I "beg" for a discount? If they appreciate my business, they should discount offer on