Review Gjim Plus - Houston

As a travelling assistant it constantly surprises me with the welcome I receive from Mgt here, with SAKS/Houston! Living within walking distance to the store is another plus of working with SAKS at this location! Thanks to you all, my every visit is like visiting a home away from home!

I have been working a couple days to try and provide the best Input for my review of Saks Fifth Ave For a couple years I have been coming to this store to see my one brand I hold dear to me. My wife and I would travel all the way from Austin to come and see this one store and to see the brand Penhaligons. Main reason for this is due to the exclusivity of the brand. There are may be only three to four stores where you can get a chance to experience this brand and the Houston location was the closest to me. However being almost 3 hours away we make it an experience every time we come to the mall. Now saying this for the most part, everytime my wife and I would show up, it was shown that Penhaligons was let down, tossed to the side to be overlooked by other brand’s within the store. I would show up to the boutique and see the bottle heads misaligned, scattered, and or forgotten to be looked at. Everytime I saw the brand I felt like they were not getting the love and care it deserved but still I pressed everytime because it was a brand I loved seeing. I loved seeing it so much that we were finally able to make the move to Houston to specifically be closer to the store( yes that is correct, we moved cities just for a fragrance brand). Well last week when we were coming by to do our usual look through, it was different. We stopped by and met with Kia. She was beyond grateful and welcoming with the brand. She knew her stuff and was able to help bring life back to the brand. I have fond Hope that with her there and the experience seen, it will bring back both old and new customers to the brand and hopefully bring back their sister company L’Artisan. I have since expanded on my collection and look forward to sharing more moments with the staff that tend to the Penhaligons boutique. It is a brand I will hold dear for my lifetime.

Whenever I go, I ALWAYS get EXCELLENT CUSTOMER SERVICE. I did a return that was hassle-free & was asking for different sizes in The Prada section. Both Reps were very friendly & polite. Von was my Salesman. No fuss with self-parking! Went before closing, I was in and out within 30 mins.

Luxury designer goods. Attention to detail. The environment was orderly, well illuminated, and the fragrances were enveloping.

Never thought I would recommend Saks for facial treatment. Julie at the Guerlain counter is wonderfully gentle and kind, one of the few aestheticians I trust to touch my face in the city. I also enjoy visiting with Michael when looking for shoes. He is pleasant, learns your style and provides tasteful recommendations.

A little pricey but it's the only place that has the good perfume that my wife loves so is worth it

The Saks OFF 5th always has a great selection of upscale clothing, shoes, accessories and more. It is a great place to do some one stop shopping and pickup some great quality clothes. High quality and low prices are always a win! The clearance racks usually have some great bargains.

Really nice and bright store. Huge with a very large selection. Multiple brands and styles right at your fingertips.

Omg!!!! The Saks in the Houston Galleria was an amazing experience if your looking for any fragrances just ask for Christina or Kamaria

The high-end and luxury part of the Galleria mall, open spaces, well-dressed staff (and a lot of them). Fancy fitting rooms, the whole package. Good way to feel out of place going here in casual clothing looking like a tourist instead of a big spender.