Update: Want to bring review from 1 to 4 stars. Good experience tonight with can't remember her name 3/11/18 8:50pm. Would be 5 stars if their texted coupons were a bit more accurate & if they had the vegetarian meat in stock (although supposedly will be on truck shipment tomorrow)
I live close to both Jimmy John's and Subway and with Jimmy John's you know you are going to get good, quick customer service. Jimmy John's hires better quality staff and the food tastes fresher. However I sometimes come to Subway if I'm on the other side of the street and it's about $1 cheaper for the type I get which is cool but the experience and quality is very different. For example today, the young man (Indian or Pakistani) with no uniform is an example of why the location is just bizaar. I asked for the sub of the day which was ham and unlimited vegetables. So I said I wanted the sub of the day minus ham. Then at the register be charged me MORE! Even though I had less ingredients so why charge more? I said, I told you this from the start and you did not oppose. He said nothing. So then I said fine, go ahead and add the ham to the sandwich if that makes you happy. I can take it off when I get home and give it to my cats. He responded that he already finished it do it was too late. I was like, all you have to do is open it and add the ham that you want me to have. The other employee stepped in and fixed the issue. And when I opened my sandwich then mustard and mayo was just in a small area to the side-not spread around they they do at Jimmy John's. This guy serves less than decent sandwiches, bad attitude, and bad vibes. Some of the people here are better like this old lady is nice but it's hit or miss here. And even though he said they bake the bread fresh every day, it tastes more fresh at Jimmy John's across the street.
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