Marble Slab Downtown Houston

Great service!!!! Came by today 02/14/2021 to pick up my order and it was ready before scheduled. I really appreciate how professional and responsible these employees are. Due to the weather they are pushing all orders out early and Im very thankful for that. They could've easily cancelled everyone's orders and called it a day...but not the Heights location. They called me around 10am and told me that my order was ready and I could come by and pick it up. I highly recommend this location for their great service and true dedication to their job. They are very responsible and Thank you to the 2 young ladies that were there this morning on this day. My heart shaped cookie was so amazing and my wife was very happy!!!

This location has amazing customer service. I picked up my cookie cake and noticed a mistake once I arrived home. I called the store and spoke to Gabriel about the problem. He was super sweet and professional, but he informed me that the manager’s shift ended. Dahlia, the manager called me from her personal cell phone 30 minutes later to remedy my problem! They both went above and beyond for great customer service. Dahlia and Gabriel worked together and assisted in fixing my cake problem immediately! No one is perfect, but customer service is everything! Thank you Dahlia and Gabriel!