The parking at this location is horrendous. I’ll start with that. It’s located in the Galleria (one of the biggest malls in America so parking is a challenge). I’d suggest blue lot of you can or yellow lot. The service here is great. Each staff person I encountered was extremely helpful, accommodating and nice. It was great. My only gripe is that the portions are small for what you pay. I ordered a cheeseburger (I think it’s the shake shack) and an order of fries. The total was $12. After eating I was still hungry (but that can be a personal problem). They have great menu options and even vegetarian/vegan selections. The milkshakes are good as well. For a burger chain, this is pricey for me. But cost set aside it’s a great lunch spot.
Wow, what an experience. The staff here are amazing. From start to finish, everyone had a smile and also even helped take trays to clean up. This is my first time here, and it will not be the last time. It was hard to find at first, and I almost had to eat somewhere else. Luckily, I walked around and found it. I sent 8n an update for the location in Google Map, so hopefully, it changes soon. Try this place out.
The parking was the biggest challenge for me (thus 4 stars). I'd recommend going at the earliest or latest possible hours to avoid the headache.
Shack Burger was sooo good and the sauce was perfect! I got the spicy cheese fries with ranch. Next time I'll most likely get the cheese on the side to dip! Prices were decent; I got a burger, fries, and small strawberry lemonade for $19 which is kind of steep, however it came in a cute Trolls bag so I didn't mind =). Staff was super nice and personable! Will definitely be back!!
Rachel Malik, Katy TX Realtor
+5
The menu at Shake Shack is refreshingly simple, but it excels in its execution. The Spicy Shackmeister, in particular, is a standout choice. The beef is flavorful, the buns are soft, the toppings are fresh and well-balanced.
The shakes at Shake Shack are equally impressive. From classic chocolate and vanilla to more creative options, they are rich, creamy, and indulgent. It's the perfect accompaniment to a burger or a delicious treat on its own.
The ambiance is also casual and welcoming, with a modern yet retro aesthetic. The staff is efficient and friendly, ensuring a quick and enjoyable dining experience.
Such a nice first time experience at shake shack! I loved my hotdog root beer and fries!!
Yummy burger, good service and perfect option after a day of shopping at Galleria.
The shake was good and the staff who took the order was the happiest person I've ever met in my entire life.
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Update:
We finally came back to this location after 3 years of first eating here, and we were surprised how different the food taste from our first experience. It was very good! We both got their cheeseburger. Although the flavor of the meat was mild for my taste it was moist and juicy, and tasted fresh. Paired with the bun, lettuce, tomato, and cheese you have a simple yet satisfying burger. We also got the crinkle fries and they were perfectly fried and salted. For their drinks, we tried the coffee shake for dessert/beverage and to us we thought it tasted more chocolate than coffee but that's not a bad thing since we like chocolate but definitely not a coffee shake. Overall it was about 25$, and I think it was worth it. I would come back.
Old:
It's okay. Not sure why it's hyped. We paid 20$ for 2 burgers and shared fries. The size of the burger is like In N out but instead of paying 4$ you pay 7$ and up. I get it's organic but to me I can make the burger they served. I expected uniqueness but it tasted just like a regular patty with bacon, cheese and a sweet relish type thing.
My girlfriend got the chicken burger. It was extra crispy and greasy. The only thing we agreed on that was good is the fries with the bacon and mayo but for around 5$ I still don't think it was worth it. Good to try but wouldn't go out of my way getting it or come back to.
Deliciously awesome. My first bite was filled with a burst of flavor. I love the fries'
flavor. The stackburger was the most delicious burger I've tasted! The price is a bit too off. Nevertheless it was a great meal.
Great place to grab a great quality meal. Staff are just wonderful 👍 . Can get busy so keep that in mind and food is made - to - order but is well worth it . Give them a try and you won't regret it.
I had a spicy chick’n with fries. The fries were superb. Crispy and savory. The sandwich had Coleslaw and pickles. I liked the pickles, the slaw was a bit tasteless, and but added a nice crunch. The chicken was spicy not not too much. I wanted the breading to be crispier even though I liked how thin the breading was. Overall pretty good, and plenty of seating.
My GF was very happy to find a vegan milkshake here! They are very hard to come by and it was pretty tasty. I highly recommend the chicken bacon avocado sandwich it was so good! A little pricy but it was in a convenient spot.
This place has one of the best milkshakes I've ever had. Their hamburger is also quite nice. If you are in the Houston Galleria and are looking for a quick bite, this is the right place to go. It will give you the energy needed to roam the mall.
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