Einstein Bros. Bagels

Sometimes all you need is for someone to come along and throw a wrench in the way of your bad day. That's exactly what Heather at Einsteins did for me today. With a kind gentle and words of well wishing, she proved that she really does care about her customers. I will be telling everyone ☺️ Thanks again Heather! From Heather

The Santa Fe is where it's at!!! This creation is a bit spicy but will have your taste buds craving more! You can do whole eggs or egg whites, it'll still be delicious either way. I introduced my wife to this sandwich years ago and she's never gotten anything else. Beyond that, the coffee here is better than Starbucks. That's only a personal preference and if you disagree you're obviously wrong/basic. It's ok, we've all been there. Einsteins is great. Anybody who has had it knows this. I have had the bagelrito, and that's really the only questionable thing on the menu but I have to say I applaud them for taking the risk.

If I could give a 0 star I would. That's how disappointed I am. We order breakfast all the time from here. Today we were charged extra for adding things to our sandwiches (which is normal). What was not was when we got home, none of our add ons were there (that we paid for) and there was no egg on any of our sandwiches even though we asked for 2. Ok. This happens. We call the store to inform the manager of the mistakes and overcharges made. Frustrated because we spent money on things we did not get. And the manager had the audacity to threaten to hang up onme, tell me he took our order and repeated it back so we got what we ordered. Then said he only took the order so it was not his fault it was messed up. I asked to speak to his supervisor to discuss his completely unprofessional behavior, during which time he took my information, blamed me some more and then hung up. I have not received a call back from the store supervisor. And needless to say, I will NEVER buy from here again. I would rather drive an extra 10 minutes to be treated with respect and dignity when I bring a mistake to lught that was not my fault in the slightest. Just shameful.

Until corporate corrects the issues I had today with this location, this 1-star is here to stay. Learn how to slice your bagels, learn how to store them properly, learn how to package them in a non-hazardous manner, and learn why exactly cream cheese shouldn't be sold in an inflated tub at room temperature. 👎 Update* corporate offices resolved this issue for me, and promptly. Update 2: honestly at this point, it's not even worth giving another shot. Corporate handled a previous issue, relatively swift. Decide why not? Let's give 'em another shot. Worse. Who is working here? Yeah, at this point they should all find other summer jobs. You people are making food for the public. Food! Have some respect. Literally the epitome of a hole in the wall food joint. I'd feel genuinely confident I'd receive a more put-together order at any McDonald's, even if the staff was blind! A genuine slap in the face. Thanks for the torn apart, undercooked, flat-as-a-pancake 'bagel' sandwiches. Trash.