Most of the time there are no issues with my order. The decorations inside are cool. The food is delicious, however there are many issues. The staff often forgot the mark which flavor sauce of wings you ordered on the box when you and your companions order different sauces, and I have gotten the wro
Use to be the best Zaxbys they’re trash just like everywhere else. I asked for freshly cooked wings and got cold wings and even colder fries. Sad I was the only customer in line. Sorry I asked for too much won’t be back. Bunch of kids. That could’ve stayed home. I guess playing on the clock is a new
Grilled chicken was cold and grilled fast so it was hard. Bread for that sandwich was hard. Signature sandwich was ok, it was warm. Fries are never hot. We always have a big order and the drive thru is always long. Inside needs to figure out a way to have hot coming out constantly. No excuse not to.
The managers & staff are unprofessional! They need to be trained again. I use to work in fast food when I was a teenager & was very much nicer. The black man - worker/manager asked me what kind of sauce i would like- i said bbq at the speaker & when they gave me my food it was ranch- no big deal, i
Please be advised that if you order online, they will refuse to allow you to pick up your order in the drive-thru after you've waited in line. Once you go inside, they explain that it's more convenient for THEM if they make everyone come inside.
Rude lady 😒 who works here blocked two children and a mother from using the bathroom and refused to answer the plea to use the restroom as if she were the hall monitor. Citing that it's not a public bathroom "buy something to use it". It's something when you see unpleasant staff with chips on should
Drive thru time is horrible… waited 30 mins literally… also wasn’t offered any sauce for fries but when I asked for ranch for my fries was told that it would be .25 for ranch. The sign states if additional which means if I alreadh have a sauce which I did not.. professionalism lacks at location.
Went by and waited in drive through line people in front pulled off, store close no one in sight inside. No sign, no nothing! They have great food, but after this, done. NEVER EATING THERE AGAIN! Was there at 7pm
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