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Sluurpy > Restaurants in Hermitage > O'charley's

O'charley's - Hermitage - Photo album

Food was ok to good. Unfortunately in the post Covid age they could use more help. No criticism of the wait staff as they were doing their best. The place really needs deep cleaned. The carpets smell and are well past due being replaced. The light shades at each table have a good layer of dust on t
I just want to commend OCharleys on how they handle staffing shortage, one server, one bartender, and the diningroom open with many tables seated. Unlike Chili's, which basically had the same situation but was unable to accommodate guests. 4 Stars Ocharleys! And Gage, Thank You!
We walked in and was told 25 min wait so I decided to carry out. I passed empty multiple tables on the way to carry out. The young lady was nice enough. Told me 20 to 30 minutes for our food. Should have waited to be seated. Nearly 40 minutes later we received our order. They did not supply us with
The food was really good and it was very clean but I gave it 5 stars mainly because of our server. We sat at the bar because we didn't want to wait for a table. Our bartender named Laura was bartender and serving. We watched her making the drinks and serving and she did an excellent job while remain
Wife and I went and sat in a filthy restaurant and ate bland, cold food. Manager gave us a gift card to try again. Ordered a steak to be cooked medium rare and it comes well done. This place is just terrible. Don’t waste your time
Went to order and they were literally out of everything we wanted. No soup, no fried cheese wedges, no baked potatoes. If you are going to be out of so many things, especially staples of the restaurant, there needs to be a sign placed on the door. We almost got up and walked out but the only reason
Going to be honest, for a Saturday evening before it was busy, service and food was very poor. This is one place I'm going to avoid. Good came for my son who is a toddler but ours never did. Over 45 minutes for our food. Had to ask for a manager to get something done about it. Sadly 25 percent off f
They want $17 for grilled chicken and 2 sides. Same meal used to be $12. That is ridiculous. Go somewhere else for that. This place is not worth it. I've eaten here almost weekly and they've lost my business. And I won't miss having to wait 30+ minutes after the time my food has been promised either
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