Burger King

Very disappointed with this BK and probably won’t be coming back for a while. A couple months ago my family went through drive thru and tried to use a coupon for the Family Bundle meal. The lady on the speaker acted like she didn’t know what we were talking about and and acted like she couldn’t hear us. Repeated three times and she said she still couldn’t understand us. Got tired of repeating ourselves and we’re practically yelling that we had a coupon and asked if we could just order at the window. She snapped at us and very rudely said “Don’t yell at me!”. Then she refused to respond to us so we just pulled out. Usually I get the whopper meal and ask for no mayo and 9 times out of 10 they just cover it in mayo. Also the soda in their machines is always flat and they rarely ever change it. Just recently I went in and had to wait 10 minutes to be served. The dude at the register acted like he didn’t want to serve me. He kept getting my order wrong and I had to tell him five times before he got it right. I had asked for the whopper meal to go and they forgot to give me my fries but I didn’t realize until I got home. They really need to step up their service and quit hiring slackers.

They were a half hour from closing time so asked me to pull up to wait for my nuggets to cook. Then gave my order to the people behind us after a 10 minute wait. I had to remind them I was waiting, then wait while they cooked it all from frozen all over again. Not a great experience, and in the end my nuggets were still cold in the center. But hey, at least they didn't ignore their drive thru; like the Blountstown, FL. BK will if you come to the drive thru with less than a hour to close, so this one wins.

Called in talked to Blanca explained we ordered 2 combos one came with tomato order took 20mins to come out and my whooper patty was pink called ask to replace order couldn't understand her the phone sounded staticy I told her my wife would explain once she arrived with recipe she only refunded for one burger. Please get a better land line sounds like a toaster so you can better understand customers.

I go to this BK for lunch, always friendly staff, the food is good and hot, but every once in awhile I make the mistake of going in the afternoon or evening and everytime the food is undercooked or they screw up the or is just tastes nasty! I've called a few times and it's always "we'll take care of it" how about fix the problem!