Jack In The Box

It’s always something here. 8 out of 10 times I get an attitude just ordering. This time I literally just left and part of my order was missing and of course I don’t know until we get home. My food. I’m not going back. I’m exhausted, don’t have time, and now beyond annoyed. Oh and not too mention I was sitting there in drive thru waiting and she said that was all the order, you have everything. Apparently I didn’t. 🙄 Don’t have money to just lose. Ugh!

I ordered in the Drive thu. The lady who took my order was rude and didn't get my order right. After waisting my time and money on an order I thought was right. I came home to fined out stuff was still wrong and missing. I paid almost $40.00 for food and it wasn't even right. You have lost my business. Your service is terrible. Fire the jerk who takes your orders. She sucks.

I visited the location at 3800 San Pablo Ave Bldg A, Hercules, CA 94547 this morning to grab breakfast on the way to my office and ordered a supreme croissant sandwich. Once I got to my office and unwrapped it imagine my surprise when I saw a half eaten sandwich neatly wrapped and placed in my bag. Not only is this unacceptable behavior but is completely unsanitary and a piss poor reflection of the employees which thereby reflect on the corporation. To make matters worse trying to give feedback on their site only results in multiple crashes due to a poorly developed script and the inability to even leave any feedback at all. Trying to use the phone number provided above is also absolutely useless. As a corporation you really need to take a step back and figure out how to improve not only your customer relations but also your profile as a whole.