Jack In The Box - Henderson - Photo album

Found a fried dead rat in my meal, when I called the store to report it. The manager said they had a rodent problem very rudely, refused to identify herself then hung up on me after I asked for the corporate office number to report it. I’m getting a lawyer! Don’t eat there unless you like rodent bur

Ordered a pick up order and when we arrived to get it they told us it “wasn’t in their system” but they had already charged my card. I double checked to verify I came to the correct location, and we were at the correct one. They basically told us tough s*** and to come back tomorrow to see a manager

NOT open 24 hours as indicated! The drive thru is 'open' at night/late hours only for mobile orders and pick ups, per a handwritten noted posted with tape. I couldn't order via the drive thru. This business needs to post accurate hours. My review based on Friday April 1st '22.

I have lived near this Jack in the box for like 7 years. I have seen every new manager and crew member for the last 7 years. The food and the customer service has never impressed me there. Until recently. Recently there has been a shift. The food has been literally bussin! Like I can't even stop e

Even though drive thru was down tje manager and staff were very friendly, helpful, and apologetic. They could only take orders through the app because their systems were down. This only took a few minutes. The overnight manager took a negative and made it a positive experience.

Food was cold, seemed like it had been sitting for hours before I got served with it. And the service was mediocre at best. Most the tables in the dine in area where dirty despite them appearing to not be busy at all. Definitely not going back.

Last couple nights of u dnt mind waiting 35 min in the drive through. Maybe have s9me tra8ning going on or short staffed. Many many cars left the drive through line. Hello management! Also needs to redo the hours of dr8ve through. The lady said that it always closed around 4 am fpr boit half hour fo

Food is well prepared and tasty but the atmosphere with dirty homeless people inside makes the moment uncomfortable, best to use the drive-thru.