Chuck Weast
This is how our pizza showed up delivered from the Papa John's on Horizon. Horrible won't placing anymore orders from there.
Keith Viera
If it were a Friday or a Saturday night I could understand being busy and continuing to use covid-19 as an excuse for why you can't get the job done is getting tiresome. I have tried on many occasions to give them another chance to provide better service I feel that an estimate of 45 minutes to an hour for a delivery that turns into 2 hours is just unacceptable. Ultimately you wind up with cold pizza delivered by a second hand company that doesn't care about anything to do with quality of the product only profit.
Debra West
My husband ordered a pizza to be delivered tonight at 6:31pm the pizza was not delivered until 8:01 PM. I would think that they would call the customer to let them know that they are running behind or at least an email giving some kind of excuse. Shame on them for lack of customer service.
Keisha Graham
I had the worst pizza that I’ve ever had from Papa John’s the other day. Not only was it a 70 to 80 minute wait To receive the pizza, which was OK, But when the pizza Arrived it was over cooked, dried out, and wasn’t worth eating. Let’s just say, as long as I stay in this area I won’t be ordering from Papa John’s again.
Colin Mohit
We order pizzas here on a regular basis and although the pizzas are always good, for some reason they keep leaving the same toppings off of one of them!!! I called yesterday to complain and ask to speak with the manager, and apparently they were too busy to talk!!!! If you don't want to deal with a complaint then maybe you shouldn't be one??? Will continue to order from here, just get it together people. Thankyou..
John Alvarado
First ordered 2 large 2 toppings stuffed crust pizzas to be picked up. One okay, second, no toppings just cheese. Called to notify about order. Delivered pizza, only to screw up order again. No Toppings Again, BUT CHEESE . Neither pizza was cooked entirely. You could immediately tell thee dough was very much under cooked.
Butter Scotch
It's rare when they make a mistake. They always more than make up for it. Been ordering here for years. Our family misses the Cheese Burger Pizza 🍕
Lucas Stillion
Unfortunately there timing is completely off. Couldn't even get the store to pick up the phone to change something on my order. Went to the store to change it in person and I was told instead of being ready in 15 would be 30 minutes from when I arrived to change my order. I canceled my order and this Papa John's has lost a customer.
Jim Wagner
I think papa johns is the only place i get wings and they cut them in half every time. Ive never seen another place sell wings that would even give a customer wings like that.1 wing cut into 2 wings. Its weird that it happens every time
Lori Scheet
Pizza driver admitted he had done several deliveries already and my pizza was cold and soggy. He also gave my soda to someone else.
Marshall Miller
Benjamin, are you kidding?
The pizza at this location has gotten terrible.
No where near worth the money, even with a discount.
Horrible.
And by the way, if you are not going to "accept $50's" you should have a sign up at the register. You can't just have a rule that appears made up, or that you don't really understand. I can imagine that drivers would not be able to take $50's, but at the register? And no sign?
I had to drive somewhere to get change, and when I got back and got the pizzas home, they were even worse than normal because they were more soggy and now cold.
Not buying at this crappy pizza hole anymore.
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