Review Biggby Coffee - Haslett

Whoever is responsible for hiring at this location is on point, this is not only the best staffed Biggby but quite possibly the best staffed coffee shop in the world in general! Super friendly and exceptionally helpful with ordering and explaining items. Always smiles on the faces of these wonderfully helpful people. I would come here all the time but the overall vibe of the place (staff excluded) leaves a bit to be desired. Indoor color scheme is jarring, outside looks like it could use a face lift, but the drive through is pretty great and, again, the staff keep it moving quickly while still assuring quality of product delivered to drivers. I love their little tip jar themes, even if I wasn't a tipper and/or didn't love the staff here, I would still put a little sumpin sumpin in there for creativity alone. Sadly, through no fault of staff, this place gets 1 star for atmosphere and a deduction from an otherwise overall 5 star rating because although I can imagine worse places, this could be so much more inviting and comfortable. Why maintain a dining area that no one wants to sit in? I need to be in town from out of state for an extended period for personal and family reasons and find myself in need of a place to work remotely for the time. Instead of coming here for it's much more convenient location, friendly staff, and great menu, I instead go all the way to Panera almost daily and have joined their drink membership program ONLY because they don't have music blasting out of a music system that is in serious need of an upgrade. Seriously, this is the only reason! Seems like an easy enough fix. Someone please get this awesome staff (and me!) a decent speaker/sound system installed it sounds like listening to old cassettes from the inside of a my high school boyfriend's hand-me-down Chevy from 1980, there's only so much I can take of it :( Will amend rating when I see some much needed upgrade action, don't be slumlords!

I have never met a Bigby, I didn't love and this is no exception. You might wait. It's a smallish shop, but holy cow is it worth it. Coffee is perfection every time (my wife loves the fruit drinks). I cannot recommend the "White Lightning" enough.

Good coffee. Friendly staff. Though there is a very high turnover in staff, and it does feel at times like no one is sure what's going on. They do try though. I think it's just becuase there are always new people. Coffee is delicious, and my favorite coffee franchise for sure!

The staff is friendly and accommodating. They’ll make old Biggby drinks that are no longer on the menu if they have the ingredients which is nice for those of us who have a specific favorite drink. :-) Supporting a local company always feels good, too!

They were friendly, fast, and accurate. The only reason I didnt give them one more star is because my drink was ordered frozen, and we didnt wait long for said drink (so no time to really melt), but it wasn't quite as thick as it's normally supposed to be. Almost seemed like they didn't put quite enough ice. It also could have used a bit more whipped cream. Still really good, and my puppy enjoyed her pup cup so much she attempted to also eat the cup.

I love there pumpkin coffee. Service is friendly. Prices are good if you have a coupon and they send them out in various mailings. Don't forget to sign up for the birthday club for a free coffee every year. Convenient location.

It’s a great Biggby, however the cafe needs a little love. Too sterile. The service is great!

I love coming to this Biggby!! The workers are so friendly! I always look forward to seeing a special group of girls! >> Morgan, The Ella’s, Emma, Amber, & Rory!!! There are too many to list them all!! Hehe ☺️ I also think Alex is a very awesome addition!! The manger Lindsey, is the most sweetest person to speak with… Keep up the fabulous work guys!! 👏🏻👏🏻👏🏻 Also, my favorite drink is the iced Teddy Bear 🧸 🥳 & they make it perfect every time :)

The workers are always so polite and the coffee is always fantastic!

Love the Biggbys in Haslett! Always fantastic service! Love that sweet foam!