Subway

Just as a heads up a medical emergency and having your spouse come pick you up from work, does not count as 2 employees taking a lunch break! At 12:15 I had an epileptic episode and my phenomenal boss Kelly, took it upon herself to put my wellbeing in front of customers. Also just so you know we only have 2 people on shift in the first place. My husband came up to get me, we then sat down for over 2 hours before I was capable of WALKING! Kelly was polite, courteous and very helpful to everyone that came in! Apparently this guy is too good for us EPILEPTICS! I HOPE YOUR DAY GOT BETTER..

I ordered via the Subway app 4 subs for my family. When I got to this location to pick up the subs, I was told they never got an order. I checked my app and it popped up the order was voided. No reason, just voided, yet I my card was charged TWICE! I also received two emails, one saying it was being prepared and then cancelled but not by me. The store employees "informed" me it was cancelled cause they don't accept the $2 coupons earned from ordering subs. It would be nice to know that when I place the order!!!!!!!! The customer service at this store was also lacking. When I worked fast food, OUR franchisee made it a point to make sure a customer NEVER went away mad! These employees couldn't care that they lost a $25 order today and ALL, THAT'S ALL future orders from me. Between being charged twice, rude employees and the lack of customer service or care, I give this store a NEGATIVE star. If you want great service and care, try the the Subway in Milford or in Highland. They are always friendly and fast!