Carreta's Grill Harahan

Once we entered the restaurant we were greeted immediately, seated, and received tortilla chips and salsa. We literally sat there for 10 minutes waiting for someone to take just our drink orders! Once we put in the drink orders it was another 10 minutes before I had to literally stop the waiter and ask him if we could put our food order. We noticed there were people who arrived after us that were already eating. Our waiter seemed to be helping all of the other servers with their tables and forgetting about us. I will say the tables around us received very good customer service, unfortunately we did not. We had to flag our waiter down to ask to order, for drink refills, napkins, etc. My family used to come to this restaurant all the time and never had these issues, it safe to say I won't be returning.

The staff was very friendly and attentive. They immediately brought complimentary salsa and chips to the table. I ordered the Carretas Special, which was a Beef Burrito, Beef Enchilada, Chalupa, and Beef Taco. Everything was very good and it was a lot of food, so I took some of it home with me. I definitely plan to go back often!

Honestly, this food is mediocre. The service is often slow, recently went at dinner time (about 7pm) then again at lunch time (about 1pm) days later and had to get up and search for our waiter both times to get check. Also, not knowledgeable on gluten free foods. Nodded their heads but had no idea what I was talking about.

Went for taco tuesday. they brought out wrong tacos at first, then brought the right ones with stale tortillas. they poorly communicated which tacos were on the taco tuesday menu, then they started yelling at me and arguing with me over the bill. worst customer service and worst communication i've had.