Hardee's

We walked in and were the only customers. First thing we noticed were the signs on the counter asking customers not to be rude to employees I thought that was odd. I understand about food shortages and employee shortages,, but I'd never seen one like this. It still took 20 minutes to get our food and it was partially wrong. I had ordered a double bacon beast.. Received a single. Also part of the order was cold (chicken tenders) and had been cooked for awhile. Cook walked outside after making our order and wouldn't come back in to remake my burger. Cashier had to. When the cook did walk back in, he was on his phone at the front (standing where there is a blindspot in the camera system) and the cashier (William I believe was his name) walked away to the bathroom to play on his phone with the volume on high. You could plainly hear it through the locked bathroom door. This was by far the worst managed Hardee's I've ever been in.

Breakfast was fine two days in a row, except that biscuits with gravy on them shouldn't be served in paper. They should be served in a container. Then for lunch I ordered charbroiled chicken. I got charcoal chicken instead. I returned four hours later and asked to speak with the shift manager, who picked up the chicken and looked it over a few times and asked me if I wanted another sandwich. No apology, no rest of my order replaced, he didn't even hand me the new sandwich, the cashier did. Where's the customer service? My second sandwich is in the second picture. Charred to ashes, and no cheese. Pathetic.

I went thru the drive thru on jan 19 2022. I ordered a few things with one item being SMALL CURLY FRIES and a HAMBURGER NOOOOO CHEESE IS ON A HAMBURGER!!! The guy was VERY RUDE...MATTHEW IS HIS NAME ACCORDING TO MY RECEIPT!!! I told him I wanted fresh fries, he said they ate NO THEY WASNT BC THEY WOULD BE HLT IF SO.... also he gave me all REGULAR fries...I was nice about it until he wanted to get an attitude.....he STORMED OFF LEAVING THE WINDOW OPEN AND STARTED SLAMMIMG STUFF..... then brings the curly fries over and SHOVES them at me....I said thanks and next time dont be so rude....he yells "yeah dont be a B****" I WOULD COMPLETELY UNDERSTAND IF THEY WAS BUSY BUT THERE WASNT A SOUL THERE....NOT A DANG SOUL!!!!!! WE GET HOME AND THE BURGER ISNT EVEN THE WAY I ORDERED IT...IT BAD CHEESE...MY CHILD CANNOT EAT CHEESE!!!!!!