Chris Lampe
We use to have such nice experiences here. They have fallen very much down hill. And not just in food but in customer service.
We decided to go there for a graduation dinner. 5 of us. After being seated, it took 20 minutes to take our drink orders. The waiter was not attentive and there were only 6 tables sat total (with at least 2 waiters and a bus boy working).
When we finally got the food, my mother's chicken and dumplings were laughable. There was one small shred of chicken in the bowl (photo added. The chicken piece is on the right). The chef should be embarrassed.
We asked for the manager (we were later told his name was "payton".) He said he would check to see what happened and disappeared for 20 minutes. He sent out 2 different waiters to get us more drinks and deliver the sides they forgot ( they forgot 4 different sides for the table). When he finally reappeared, he had a plate of grilled chicken, and the same plate of dumplings. Not what my mother ordered. He was short with her not explaining what happened. Just saying "I got chicken for you". My mother refused the dumplings because they seemed to still be bad.
This use to be a beloved spot for our family. We would travel up an hour just to eat here. But they have fallen down here in the food and service. They need new management and new servers. And if they can't get them, they should close and make room for a restaurant that will have good food and good service like cracker barrel use to.
Tyssin
Food was good as usual, but the service kinda sucked. So her 1) when we ordered 2) when she brought the food 3) when she brought the check. Had to ask another waitress for condiments and drinks.
Stephen Tropp
Great place for American style fare, dishes are well prepared and servings are generous. Note restaurant can get busy at times, so you might want to call ahead. While your waiting you find lots of retro and Americana merchandise to purchase.
Nils Hünerfürst
The pancakes, French Toast and Grilled Cheese Sandwich we’re good but only with some side vegetables you’re done as a vegetarian. There are no other meatless option on the card. There is a little Carrot icon on the menu but indicates only a 600 calories mark.
Snooki D
We went around 2pm on a sunday, there was a legit 30 minute wait. Free parking on premise, no issue finding parking. As usual, I perused the shop and made some purchases, check that off the Christmas shopping list. Checkout is slow, in all my experience here, the checkout is always so slow. Hostess was buzzing about and moving as fast as she could. She could've used some help. Waitress was pleasant, attentive and very busy. I had pancakes and bacon. My favorite. The pancakes are pretty big, 7 in?, salted butter spread on top, they are not too fluffy, and the butter makes them moist enough to eat alone. But the 2 HAF maple syrup they served with it was hard to pass. 2 small bottles was enough for me. Bacon is semi crispy, not thick but not thin either.. Husband had the catfish which is always nice and crispy and well flavored. We used mobile checkout, saved me from standing on line at checkout :)
yesenia bravo
Love coming here! Everytime i get to escape to Jersey, i always look for a Cracker Barrel. Pancakes were made with so much precision, the crispy edges were LIFE! My personal favorite are the cheesy potatoes nothing beats those!
Brittany Ledger
We always enjoy our visits to the cracker barrel! Mercedes was awesome and our food came out very fast!
carolina martinez
I am going to give this 2 stars only because the people were very nice but in reality it deserves a 1 star rating. We decided to come to Cracker Barrel because we had gone to them on a road trip to Florida and the service and the food was so good but this time it was so much the opposite. We got to the restaurant and they told us there would be a 1 hour wait which we were okay with since we were still waiting on our sister to arrive and she was about 30 minutes behind us. My sister arrived and we waited 1.5 hour after she arrived to be seated. We were a big group 14 total so even then we didn’t complain because we figured that’s why even though that wasn’t our experience last time with the same number of people. After we were seated we waited 2 hours to get our food. Total of 4 hours just to be seated and get served. Even with all that the food did not seem fresh. Some of our orders were wrong. After 2 hours i did get up to speak to the manager and he just didn’t know how to respond to our issues. Once we received our food he did come over to the table and gave us coupons for a free entree for the next time we eat there but number 1 the restaurant is an hour away from our house so the odds of us going back based on the service and quality is very low. Like i said the people were pleasant the entire time so with that i have no complaints but overall it was a 1 star experience.
An error has occurred! Please try again in a few minutes