Starbucks

They don’t know how to make caramel macchiatos. I ordered one and it was trash. No caramel flavor. Just tasted like water and milk. I asked them to remake it, and they handed me back the same flavorless drink. One of the simplest things on the menu could not be accomplished. Starbucks needs to train it’s employees that make drinks.

I go here everyday no fail. They have a few very good employees who got to know my name and are always very nice and It’s only cuz if those employees that I continue to go here. The manager does not EVERRRRR update their hours online if they happen to open late for whatever reason and this happens constantly. Not just for snow cuz we only had a couple storms. I go there before work and I can’t tell you how many times I’ve gone there and they were closed when they were supposed to be open. Sometimes totally empty others there are employees inside but they ignore you when you go up to the door. I tried to ask thru the window what time they opened on one of these days and the young lady inside mouthed “oh my god!” With a nasty look on her face just because she had to come to the door to tell me. I had already placed my online order! But they were closed! When you and your manager don’t update your hours online how are we supposed to know?! Every other store in the area updates their hours if they have ti change their schedules. When you are SUPPOSED TO BE OPEN and your customers have no way of knowing you are opening late and they come there like normal, don’t ignore them!!!!!! Acknowledge them!!!!! It’s not their fault you aren’t open. Let us know! This place has gone downhill bad since my regular workers left!