The staff need training on effective time management skills. Some employees seem to not want to do certain things, but work the register. I think multitasking should definitely be a concept for the employees here. To keep the line inside and outside down and ran smooth. Communication is a big thing
Fast and friendly as usual. I got the hot caramel latte which I didn't feel was worth it. But it was good and sweet. But the sandwich was to die for. I think it was called sweet Maple bacon and egg. I had it on a bagel. Definitely getting it again.
gross. i understand morning rushes can be extremely difficult for DD staff. this does not mean that they can get away with not cleaning certain areas. a fine example of this would be the sandwich station. absolutely disgusting to see how messy it was, and how it properly wasn’t being cleaned. there
Drive thru staff were very rude. I ordered a caramel craze iced signature latte, and a sourdough grilled cheese. Then she asks me if I want a sourdough or a grilled cheese??? What? It’s a grilled cheese with sourdough bread.. i had 2 separate orders and she couldn’t add a hash brown to my order beca
As soon as I saw an employee drink from a cup of an ice coffee drink in the drive thru area, I should have driven away. But silly me stayed. And for that I paid dearly.
Extremely Poor Service with No manners.
Food poorly made. Burnt in some areas undercooked in others.
No sweetener add to my drink
Come here almost everyday for the iced matcha tea latte. I always get it with oatmilk because I have a bad allergy to dairy. I always order through the app so there’s no room for miscommunication. This morning I ordered a iced matcha tea latte with oatmilk and liquid cane sugar. When they handed it
Last 3 times I’ve been on this side of town I sit at the drive through line and not even move an inch. I wait 15-20 minutes and the line does not move forward. I’ve just avoided this location at this point and drive to the one on Arlington. Worth the drive.
Usually pretty good but I've spent 30 minutes in the drive through line plenty of times. And their food safety rating is a 90. 😬
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