C Hitzelberger
Generally Panera is good, but sometimes they’re horrible. I’ve had to wait hours on several occasions just for curbside pickup. They’re also way overpriced and my rewards for them expired before I could use them. The last time I went my grilled cheese was burnt. For how much the food is, it should at the very least not be burnt. The food is normally good despite the price.
charity wayne
I came in placed my to go order. When they didn’t have everything to complete my order. I settled for something else only to find out once I got home that the entire order was completely WRONG! Proceeded to call the store and absolutely no one answered! I called 4 times. There is no way to leave a message or anything. By far the worst experience at Panera Bread! If I could give a lower rating I would.
Donna Porter
I love this Panera and always have great food, but today not so much. I ordered bacon, egg & cheese on Ciabatta. The receipt says what I ordered, but got this instead. The cheese was barely there and the “sausage” was horrible. Maybe it’s just a bad day, i hope so.
Linda Moreland
I went today for lunch with friends. We got there a little early. Our soup was delicious, hot coffee and a half sandwich. We were served right away, friendly staff, great desserts. I saw several people working on a laptop. Handicap accessible and parking.
Plants Over Animals
Stopped in here to take advantage of their Tuesday bagel special, got some great flavors to choose from, I was helped quickly and the gentleman at the counter was very courteous, and helpful, I was able to place my order quickly and back on my way, they always have some great food options here, so definitely check this location out, you won’t be disappointed!
Tanisha A.
Customer service absolutely sucks. I avoid this one. Just tried to give them another chance today and no change in the attitudes. The food is always good, but oddly they are just not friendly but the other locations are.
Anna S
Very poor customer service. Most employees have a bad attitude and we are never asked what kind of side, just given one if we forget to request. Recently there has been no bread. Typically avoid this location since this type of service is the norm here. Would avoid if you have a choice.
Praise Adesina
Panera's classic grilled cheese sandwich is different, you can see the grill marks on the bread but it still maintains its softness like it wasn't toasted at all. It's very different and I really enjoyed it.
Jason Neil Gobbel
Wonderful service and delicious food are hard to beat! My only complaint is that the sweet tea is not freshly brewed. I knew that going in, so it's hard to complain!
Daniel Garrett
Horrible service. I have waited almost 45 minutes for a sandwich and soup.
Anne Webb
Broccoli Cheddar & Almond Napa Chicken Salad Sandwich..the best.
Doug McCormick
Utilization of automated kiosks were credit card use is mandated should not take precedence or preference over actual customer service skills and the ability to place an order and pay cash. You don't want to take cash…really??
Vernecia Hartsfield
I had a good breakfast at this location yesterday, my 1st time at the Augusta location.
Heather Conlon Staton
Go here. It's coffee is amazing and the people are pretty cool too.
Rebecca Arflin
Panera has gotten way too expensive! I'm usually not one to complain abt price but I just got a half panini and a small cup of soup that wasn't even full and it was almost $11.00 and thats all i got, and the bread on the sandwhich was so hard I could barely eat it.
Ron Stilwell
Ron Stilwell
So I am Panera Bread In Greenville SC on Augusta road. having a salad working on web stuff, ebay negotiating payments for costumes at about 11:00 am. 45 minutes later the manager gets on the PA and says, I kid you not ! " we are expecting a very large crowd, if your finished with your meal please leave" I look around every booth is filled with Lap tops and people on the phone. 5 minutes later the internet is shut down... WTF...Everyone stands up and walks out and several start laughing
Steve Kiser
I do love the food BUT AT SOME POINT YOU CAN PRICE YOUR SELF OUT OF THE MARKET PLUS ASKING FOR A TIP WHEN YOU ORDER IS A BIT MUCH
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