Ömer’in Maceraları
I went to get bagels this morning. My orders were prepared wrong first. I asked bagels to be replaced and they did not toast it although I said to toast them both times.
Jim Burn
Great coffee and not so great food... but only if the items you order are actually available.
5 out of the 7 food/drink options that I attempted to order were unavailable for one reason or another.
I ended up with a vanilla ice coffee that was delicious and cream cheese stuffed bagel balls that started out well too.
Unfortunately, one of them ended up having something rock hard inside of it that caught me off guard while chewing.
After removing the unknown object. from my mouth, I decided that was enough bagel for me.
This was my first visit at this location, so it is possible that my experience was not a typical one. But all I can speak to is the first impression they left me with today.
Mrs. Dasheca Morris
Placed a walk-in mobile order. When I arrived my order wasn't ready and no one told me they couldn't prepare food. I waited 10 minutes then I asked about my order after seeing three customers walk-in place their orders and leave. I later found out my drinks were sitting on the counter 😐. Then I left and realized I was missing something. I turned around then I found out they couldn't prepare food. No signs were on the door. I did get a refund but I wasted about 20 minutes. This was the workers between the hours of 9:30a - 10a on June 17, 2022.
Edit: I should've read the reviews before going there. Will not be returning.
Jeremiah Upchurch
Here is the best review you will get about this store. From a personal perspective and as a delivery driver for Uber, Doordash, and GrubHub.
Doesn't matter who, what, when, where, or how, this is the worst Dunkin, restaurant, or store ever besides the one that served a lady someone's finger once many, many, many years ago maybe.
I have ordered personally and both times didn't even want to be bothered with getting my money back. Like loaning a crack head money. Don't expect anything.
Always out of something.
Front (in-store) never open (any of the dozens of times I've went).
High probability customer service will be bad.
I don't recall having actually picked up any of the dozens of deliveries I've taken from here either. Always cancelled. I don't mind the half pay for the drive TO the store, but this place makes you want to hurt someone.
Kayley Floyd
Ordered donuts, a coffee, and a bagel on Grubhub. They forgot to put the donuts in the bag. Called to talk to them and see what I could do about getting the donuts I paid for and he was extremely rude and said it was the Grubhub driver’s fault. Obviously the Grubhub driver didn’t cook or package the food so not sure how the blame could be placed on him. Have honestly never been here when the employees weren’t rude so not sure why I expected anything else. Don’t waste your time, go to the one on Battleground.
Carolynn Whitmore
So my mother just went to pick up some donuts, got there and as she began ordering a dozen was told they were only doing online orders at the moment. She downloaded the app, made an account, ordered and paid. And then was told that they didn't have donuts, and that because she ordered online it's non refundable. Absolutely ridiculous.
Amber Nicole
Pretty good if you go through the drive thru on the right day, but DO NOT ORDER THROUGH ANY DELIVERY APPS!!!!! It will genuinely taste like chemicals and burnt garbage and it’ll take anywhere from 30 minutes to and hour and a half added onto your wait time guaranteed.
Kristen Whitmore
What kind of doughnut shop sells you doughnuts they do not have..this one does. Absolute madness. Drove through for doughnuts. Was told I had to order online. Did so through the application. Drove though to pick up my order and was told they had no doughnuts. Was told to request a refund through the app. Total waste of time and money!
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