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We headed out to the Wet and Wild Water Park for round 3 since we have season passes.
Before stopping there we went to The Cookout and ordered through their drive through.
The customer service was polite. The meals we given in a timely manner.
The combos were all at good prices and the food was all devoured. The cup sizes for their combos were pretty big and a pleasant surprise on a very hot summer's day.
I'd do back again.
Chalissa Peterkin
I don’t want to give a star. This was the worst experience. I ordered a peach milkshake and when I received my shake there was chocolate all over the cup. I asked the cashier if she would get me another because I didn’t want to taste the chocolate. The cashier got an attitude and tried to wipe my cup off. I said to her no I wanted an entirely new shake. She closed the window, said a few things and began to make another shake. Another coworker handed me the new shake. I told her thank you and went on my way. Once I got to my destination I pick my shake up to place the straw in and a fingernail fell from my cup!!!! I took the shake back and as livid. I was shocked at how many cares they didn’t have for the situation. I have never and never will again eat at any cookout. I’m done. This is how restaurants get lawsuits.
Aliya Al-Jaouni
Is this a joke ?? I ordered a Cajun chicken tray with double Cajun fries and a side of chicken tenders. My tenders look like nuggets and one piece didn’t even have chicken in it, just breading. My fries are less than what one side of fries looks like and have zero Cajun seasoning on there. My sandwich had just cheese and chicken on it. My drink had zero ice in it. PEOPLE GET PAID TO WORK. I have called the location 16 times at this point. This is ridiculous.
Devondra Hughes
The food is usually pretty good but they don't listen! I ordered bacon for my big DOUBLE burger and didn't get bacon nor my second pattie. The drive thru wait is ridiculously long, and then the cashiers have an attitude like we forced you to work there.
Kaitlyn Dawson
I'm so upset with how I was treated at this location. There are 2 drive thru lines. I know this and have been known this. Anyway when I went the employee at the walk up window started screaming at me to get over in the other drive thru line. I did so. And the entire 30 some minutes I waited in line that same employee not once yelled at another customer to get over in the other line. Being forced to go to the other line I waited about 30 minutes longer than if I had stayed in the line I was originally in. And then my order wasn't right. Bacon cheese fries and no bacon at all and it was like pulling teeth to get my shake and I didn't even get my drink. It will be a while before I go back to this location.
Michael Crase
The worst experience on my life. Myself and four others waited at the walk up for 25 minutes continuously knocking and no one would even look in our direction. I was the first person in line and the last to receive my food. They only gave the others half orders. One gentleman ended up getting his money back because after waiting 25 minutes to get someone's attention and 25 minutes for food that was half wrong and still had to wait on milkshakes. None of the employees could care less because they were to busy chatting and hanging out. The manager yelled them because he was being yelled at because of them and they didn't seem to care and went back to hanging out chatting and having a good old time. I will never go back to this one because 2 people waiting said it is always like that at this particular Cook Out. Only gave it 1 stat because I had to select one.
Steven Simmons
One of the oldest and best Cook Outs around. This place is also ran by one of the best Managers and Team Builders I have ever seen. Tell Mark I sent you!!!
Sidney Patrick
okkkkk so y’all know cookout be slacking lol. but today they surprised me. all i got was a ranch wrap, tea and cheerwine float. so i bit into that ranch wrap and boy i had to throw the cooling system on it was so hot lol. then i went to wash it down, the tea was BUSSIN. theeennnn they gave me more ice cream than cheerwine. whoever the day shift for today is, need a raise. the little bit i had was together.
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