Michael and Lonnie are awesome. I believe that The Lofts provides a critically needed solution for many low-income persons and students. We need more opportunities and properties like The Lofts in our community.
I love living here! Michael and Lonnie have been nothing but understanding and helpful whenever I've reached out. Maintenance is always on top of any request I've had and responded in a timely manner. Great location and it's quiet. Almost too quiet. I'm happy I decided this location and complex.
This place is really great to live in, never had one problem. Lonnie and Mike in the office there have always been super helpful, they have a lot of neat amenities here too!
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I am a current resident. I’ve only been here for a month & I haven’t really had any issues. Morgan was here & awesome, she was so helpful & understanding of everything & the maintenance guy is so nice as well he gets stuff done quickly & accurately. I like that we have our own little gym here & it’s clean. I love my apartment I have no issues with it, it’s comfortable I love the flooring, the matching appliances, laundry isn’t super expensive. We have a new community director Michael he seems pretty cool, he’s been super helpful & knowledgeable, he has been trying to do everything he can already so far trying to get this place where it needs to be but he has answered any questions I have had. Craig is awesome as well he’s nice & helpful (There doors are always open to help). The fact that I come from owning my own home & knowing how expensive it is to have so many different amount of bills living here I CANNOT complain I love that everything is included with my rent it makes everything so much easier for me & my finances & my move could not have been easier going through the situation I was in so for that I want to say thank you to the lofts @ 5 Lyon!
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Where to start. First off I am a current resident. Yes there have been problems but I would like to look at it from a realistic standpoint. Companies like this things take time to fix and improve it’s not a snap of a finger and it’s done right then and there. The fire alarms being one of them that was about a 2 month long problem that building management was working to get fixed but only certain company’s can touch the fire suppression system. The fire alarm situation has been resolved and fixed. The next valid concern was building maintenance. The last maintenance guy would close out orders and not complete them or start a project and not finish it. Building management was slowly catching on to what was going on and they fired him. Since then building management has gotten new maintenance staff and things have been improving rapidly. At every turn steps have been taken to improve the quality of living for everyone in the building. Keep in mind big companies like this things take time there’s budgeting etc. a lot of reviews are people wanting things done at the snap of a finger and not looking at the bigger overall picture. I would recommend anyone that is going to school downtown or is looking for a well priced room to rent to live here. For the entire duration of my lease so far myself and my 3 roommates have not had any problems.
In regards to office hours. You have the property manager, and the assistant property manager/leasing agent overlooking this property The lofts at 5 Lyon. At same time there is a second sister property Off Broadway Apartments that has just a leasing agent. During turnover season office hours may vary due to the fact that the leasing agent at off-Broadway is relatively new so property managers may need to go and assist. Response time for emails is typically relatively fast.
Great apartment building! They rent rooms and full apartments. Affordable pricing and I love that everything you could possibly need is in walking distance! Truly feels like a community.
Personally I don't know why there are negative reviews for this place. It's cheap considering the location, the staff are extremely understanding, kind and considerate doesn't even begin to explain how good thier customer service is. If you are looking for a cheap place to live in the center of the city, you want to move here. You'll be walking distance to GRCC, as well as you are basically in the center of the downtown area. Most apartments in Downtown GR I looked at before moving here don't even compare in hospitality AND affordability. 100% Recommend this place to first time renters on a strict budget.
Did I mention they are also LGBT friendly?! (This was a major plus for me)
I have lived here for a couple years now and I love this building. I genuinely love this community and the people who work here. I was sad to see Morgan and Chris leave but the new staff of Lonnie and Mike are amazing. Thank you guys for making my home so special.
Very excellent. Very close to downtown.
One time I won a free TV.
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The community I would need to give 3/5 stars, because of the frequent fire alarms that we had to deal with in the beginning of the year and how loud some of my neighbors can be once in a while, but that's something you're always going to need to deal with while living in an apartment complex like that in the middle of the city. When I had Michael, Lonni, and Chris as the main management at The Lofts Apartments, my roommates and I never really had any issues to deal with. We had our normal common stuff, but we just usually call or text one of the staff and it would be solved the next day. I also dealt with having Epilepsy for a while and had a stretch of time where I would just fall to the ground and started having seizures. Luckily, this usually happened in my sleep, but if it didn't, I would need help back to my bed. People like that around me in this community and around the world today is why I still give this place 5/5 stars. I am moving to a different location in the summer, but that's just because I'm still a country boy and can't stand the noise of the city. It's a little too much for me (:
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