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Review Wendy's - Grand Rapids

Christopher Haffey
The team at this Wendy went above and beyond to accommodate our crews orders being placed into separate bags. I had the baconator, and of course, it was as good as it gets for fast food
Jerry & Rita on The Lazy K
Discovered two reasonably priced salads that are gluten-free (the croutons are served separately) and excellent for my T2 diabetes. What a treat, and they both tasted wonderful AND were extremely low salt. Thanks Wendy's! đź’›
Nicholas Davis
The food wasn't bad more interested in the Junior Frosty keychain that you can purchase for $2 and it will allow you to get a free Junior Frosty with every purchase, keychain is good for one year.
Renita Creasy
Had a good experience there today. The workers were nice. The food was good for Wendy's. We liked the new Peppermint frosty. This experience is better than what we have had at this location before- good job!
Zach Hackman
Wendys is my place. Dave's singles are buy one get one for a dollar, and they are delicious
Bill C.
It's a Wendy's. Good bang for the buck. A good variety of salad options as well. This one seemed well managed.
lenita gibson
The butter honey chicken biscuits was, and potatoes were so good
lenita gibson
The butter honey chicken biscuits was, and potatoes were so good
Kashyap Sigdel
Extremely slow drive thru but the 4 for 4 menu was bang for the buck!
MichelleGleason
We went through the drive thru and ate in a parking spot facing the car wash in rush hour, so the atmosphere took the hit, but everything else was great!
Frances Foley
Used drive tru,very good customer service.Bacon cheese burger was very good in taste and ingredients.
David Riegler
The thing about fast food: It has to be fast. I have an hour for dinner. That should be plenty of time for me to drive 1 mile, get a burger and fries off the menu with no changes, and get back in time. This location completely failed to do that. I arrived at their location within 8 minutes of clocking out; there was one party in front of me. I didn’t get to order for 15 minutes and didn’t get my food for another 10. That gave me about 14 minutes to wolf my food down. Just terrible time management.
Jeff Boyer
My son and I went to Wendy's on 28th Street in Grand Rapids on May 20 at about 11:15 pm. We had the worst service ever. We were the only car in the drive through and waited at the speaker for several minutes. No one took our order. I had to call the restaurant to tell them we were waiting to order. The guy that answered was very rude! Once our order was taken by a female we went to the window to get our food only to be rudely served by Wendy's employees. They gave us our food and quickly left the window. No "Thank you" or any like that. I felt like we were bothering the workers. We were not given any straws for our drinks. We tried to get the attention of someone inside, but they ignored us. Even when we knocked on the drive up window. The food was not very warm and looked liked it was carelessly made. We through the food away and went to Steak N Shake where the employees were very nice and the food was great.
Ondréa Epps
It would be nice when I order a bread-less grilled chicken sandwich they could give me enough lettuce to actually wrap my chicken in....for $4.79 plus tax!!
Teresa Lo Ly Llo
Heather was great...made sure we got fresh sandwiches and then because we waited she gave us some fries...good service, friendly young lady, & that's customer service at its best! Make sure heather knows I appreciate it and hope she gets recognized for it!!!
Jeremy Dutcher
Make sure that you get some sticky icky icky with that combo! Worst service experiences EVER! Been going on 3 years and no changes. It all starts from the top!
Carol Zanter Foerch
My First Time ! So Delicious and sweetheart customer service!
Julie Johnson
Worse service ever. Front counter is slow to great people. They are not very polite and it takes a long time to get food
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