The Carlico Cafe

The food is great,Luke is great. Really I’m giving this review based off of an employee that’s currently working there. I wish I knew her name but I’m sure if you’ve had her as a waitress you’ll know who I’m talking about. She’s young with dark hair and glasses. She’s very rude, inappropriate and unprofessional. She’s spoke about inappropriate things to me and my husband once..then the next time talked to us like a dog because the manager wasn’t in and decided to make a smart remark about the manager “not knowing what they were talking about”.We for one will not be back ever. I’m honestly shocked that family restaurants hire people like her to work. Luke is awesome and so is the other staff members ..just not her.

Went to this establishment this past Saturday. Food was good, service was horrible. It took 4-5 employees 20+ minutes to figure out who was serving our table. There were only 4 or so other tables being used, so not sure why it took almost an hour to get our food. About the time we get our food, one of the waiters removes the basket of jelly, which we would need for our breakfast. The ladies bathroom was out of toilet paper too. Not sure how that happens considering we were there in the morning. Seems like that would have been checked prior to opening that day. Another oddity was how they serve. Each item you order comes on its own plate. Neat, but a waste of time, energy, an effort. As they were adding plates to our table, we were sliding the contents off to our main plate, simply for room on the table. Each person would have ended up with 3-4 plates had we not done that. I bet whoever washes the dishes hates this. I don't mind if my eggs, hashbrowns, ham, and toast are on the same plate LOL.

I used to love going there for breakfast. Last 3 times I've gone, service has been horrible. First, you're waiting a long time to be seated. Then you're waiting a long time to have someone ask for your drink order. Again you're waiting to receive drink order, order your meal and actually receive it. For the poor service you receive, carlico is now charging a "service fee" and if you use a credit card an additional 4%. Really??? So after visiting there this weekend, I've decided not to go there again.