Hana Kitchen

I only like their beef bowl and they're out of it half the time. I usually get an iced passion fruit green tea, no boba with it. The food is great. The bad rating is for the bad customer service I have received on separate occasions. The cashiers aren't on top of things. I ask for to go and the they don't give me a bag, napkin, anything. I have to request it again when I actually pick up the order and get this look from her unapologetic she hands me a bag, etc. They also refuse to pick up their phone. I was calling to place a pick up order and to check if they had beef since they run out but they let the phone ring forever. I call back and they immediately hang up on me. Then when I arrive, surprise! They ran out of beef. A waste of my time.

Highly recommended for chicken or beef boxes (bowls). I go here nearly every time I'm in Goleta. Their "sauce sides" are a must, so try the spicy mayo and teriyaki sauce. It's outside seating on concrete tables and benches, but there's usually some shade to be found. And be sure to try their boba tea!

The vibe is neat and is in the UC-Santa Barbara area. It was busy with many college kids. The food was bland but the portions were large. I suggest the spicy Mayo and the teriyaki sauce to being in some flavor. It's honestly no frills but was decent. I ordered the super size online and my box was labeled regular size so I'm fairly certain I got took. I won't make a special trip to come back.

The food is okay, but with each progressive visit the staff competence just seems to get lower and lower. 3 out of 5 time I went there the card reader was broken and one could only pay with cash. Today I ordered a box to go, which I have to bike home. I got a ripped bowl, which made the box impossible to close. When I told the clerk, she smirked and did nothing. Good food but repeated disheartening experience makes me hesitant to go there again. Would rather get Wendy's or something.