Chipotle Mexican Grill

I placed an order through DoorDash. Our food came on time, but it was the lamest serving size. The Chipotle worker didn’t even put one serving size of each item. It literally looked as if someone had already eaten half the meals and then handed them over to be delivered. This happens quiet often (more than 4 times now) at this location for pick up/delivery orders. I wish I had taken a photo of the burrito, it was the size of my palm.

This is the worst Chipotle, and I know im not being dramatic because many other people have agreed with me. There is constantly a huge line because all of the workers have no idea what they're doing, they're always out of everything, and on top of that they're extremely frugal and stingy with there proportions and servings. I am never satisfied when I come here for so many reasons. One time I ordered guac and they literally gave me a half uncut unripe avocado... this place is terrible, it's worth you're time and gas to go to the other chipotles in Santa Barbara.

Come on Chipotle get it together. I ordered something from Chipotle delivered by doordash and it was completely the wrong item. I then called waited and waited and waited. I tried their bot online which didn't work and still haven't received a call back. For a person in health care to have to wait an hour for their item, the wrong order delivered who only has 30 minutes for a lunch break. I am completely disappointed not too mention starving.

Lettuce was completely frozen, rest of the food was colder than it should have been, it felt like my burrito bowl had been in a fridge over night. Not acceptable for a $13 meal. When I pointed this out to the cashier she gave me a seperate bowl of lettuce. I thought she was joking at first. I tried to scrape the frozen lettuce off but it took the guacamole with it. Skip this Chipotle and go to Lily's tacos or Freebirds instead

If you are driving through SB and want to stop for Chipotle — go to the other one!! Farther off the highway but probably worth it. As a local, our food is messed up probably 3 out of 5 times (chunks of meat in the queso (we’re vegetarians), gigantic unripe avocado halves in the guacamole, fajita veggies are straight-up raw, etc.). All employees are very nice, but it’s clear they are a bunch of overworked college kids. mgmt either needs to hire more of them or give them better training or something I don’t know! It’s bad!