Ninja Hibachi Express

bruhhhh, I always eat here but I found what seems to be a very long curly beard hair, I never had a problem with cooks not wearing hairnets, I don’t know if I’ll be eating there anytime soon, it literally made me loose my appetite, I was literally taking my second bite when I saw it, also the white sauce was a lot thicker than normal but it was still good, still though I was not pleased with finding a hair in my food.

Ordered food for takeout. I asked how long it would take and I was told 25 minutes. That would have been fine except it ended up being 40-45 minutes later. I was told at 30 minutes they were waiting on one more item while the rest of my food had already been sitting on the counter. By the time I got home food was cold. We also got the firecracker sushi which was hard from it being fried way too long (rice was very crunchy). There were no customers dining in and only 2 other customers came in to pickup orders while I waited and were small orders. The food made us feel sick the next day 🤮.

I tried to call ahead so my order would be ready before my lunch was over but the girl (Madelynne M) put me on hold for 8 minutes by the time I got there she still hadn’t taken my order. Not to mention when we came in the store she had no one in there and still had us on hold. As soon as I came in the door she had a nasty attitude and rolled her eyes. She was very nasty with her attitude and acted like she didn’t wanna be there. If you don’t wanna work customer service get another job.