We eat often at the Chic-fila in Gloucester and I can say that it is honestly one of the best fast food restaurants I have ever been too. No matter how busy they are, and they can get crazy busy, the staff stays positive and is so nice and respectful to us customers. I never have to wait very long for our food and it is always prepared correctly. Food and buns are fresh, never get a stale or old bun (which drives me crazy at other fast food chains) and at the end of the trip, i always feel appreciated as a customer. Whatever you are doing there as management and employees, keep up the amazing work!
Every time we go it’s the best experience ever. The owner and employees go out of their way to take care of us and make us feel like we are the most important people anytime we are in there. We just went through the drive thru and they forgot to give us our fries so the owner literally ran down the road to make sure we got the fries!
Amazing friendly staff and great food!! Very clean place to eat also.
Excellent food, excellent staff, excellent management! And they do SOOO much for the community!
I want to give a shout out to Rich..I will just say he gave us the best service ever.. My daughter isnt feeling too great and he helped us out by getting us a cup for her ice cream cone so she wouldnt make a mess.. He also was very polite.. Merry Christmas to you and your family Rich...
I am so impressed with Chick-fil-A. I went through the drive through and ordered two meals and a biscuit. Got back to work and realized we were missing the biscuit. I called up there to tell the manager and he was so polite, had a hand biscuit hand delivered to me and coupons. I was not expecting all that! What a pleasant surprise, I was just going to drive back up there �. Made my day
Exceptional service, friendly staff, and yummy food!
We came to this location yesterday with a YMCA group of about 50 children for Chick-fil-A Day, and the staff here were absolutely wonderful! They were so accommodating and helpful, it was such a great experience! Props to the manager and staff for a great experience despite all the stress of the day I'm sure they were feeling! Y'all were amazing and our kiddos totally appreciated every bit of it!
I have been going there since it's opening. I have never seen an establishment so tuned in to their customers, or their community as they are. Plus, in the event there is a mistake, which in fact is few, they go way out of their way to make it right. This is really a 10 star restaurant. Glad they are in Gloucester.
We LOVE Gloucester Chic Fil A. Awesome staff and amazing food always!!! Lynn is amazing too. Just had my daughters birthday party there and it couldn't have been better!!! Great job to her and her team!!! Thank you so much.
Very friendly staff. Good Good as usual. 🙂 Got delicious sweet tea too.
Like all Chick-fil-As, this one is great. The food is very good, the place is clean and the people are wonderful.
Gloucester Chick-fil-A is the very best. Food is always fresh and hot. Never have a very long wait. Always a clean store.
It's always a pleasant experience sometimes when the day dosent go so well and we have a smiling face and happy voice to greet us makes all the difference. Yesterday y'all were so busy but everything managed to run so smoothly, great job CFA team!
Gloucester Chick Fil A is one of a kind. Everytime I come in, someone always greets me with a warm welcome and a smile. Great food and great customer service! A+!!
We love coming here and seeing the smiling faces and the food is awesome too!
Always good food and great service. Jake was such a well rounded gentleman and went above and beyond in his customer service. It’s good to be reminded that not everyone who works here are NPCs :) One girl told me that she liked my One Punch Man sticker. There’s hope for this small town after all.
First time eating there. It was so good. I had the spicy chicken sandwich . My daughter wanted to go back the next day so
I ordered the chicken strips , the Mac-N- Cheese was amazing for fast food
The sweet tea was perfect. They dont have one by us but if they ever do it will be my weekly go to for sure
I've been coming to this chick fil a for a few years and they've had consistently great food & service. They are so efficient and friendly even when busy and worn out. Food is always out hot, feels fresh, and tastes high quality. Soo much better than some other locations I've been to.
Since the remodel, the service has definitely sped up. Very efficient. Staff is friendly. I still often get undercooked fries. Mushy and slighty greasy. Sandwiches and nuggets have been cooked just fine. I do try avoid the lunch hour, despite their efficiency there can be a wait.
This location has always been amazing! The line can be out of the parking lot and theses guys and gals handle it so well. The food is always fresh too!
Every meal I have ever gotten from here has ALWAYS been EXCELLENT! The service is always on 1000%, extremely respectful and a few of the staff we've formed a professional but very personable and friend like relationship. We always look forward to seeing these couple people. So do our 2 pitbulls! Everyone is always so courteous and go above and beyond to make each experience at Chick-Fil-A a great one!
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