Mcdonald's

I work across the street from this particular McDonald's. I visit often for lunch. I usually don't have any issues. Food is normally good, and the location is normally very quick considering all the business they get there. I visited a few days ago and it was awful, I placed a mobile order as I normally do, I park curbside when I pick up. I waited for around 25m before I eventually relented and went inside to find the staff puzzled about my order, it has been sitting for probably around 15m. I finally got my order. All that aside, I notice this place runs like a well oiled machine when there is a particular person working, I am not sure of her position at this location, but the place runs like clockwork with her there, she's a very sweet lady, always prompt and courteous. Always has a kind word. Her name is Theresa. On my visit today she was the one who ran my food out to me. I let her know how much she was missed the other day in the chaos of her absence. I'm rating this location 5 stars due to the fact that generally I have a good experience there. A huge shout out to Theresa. Thank you for being an amazing employee and person.

Terrible management. The managers name is teresa. I went to mcdonald’s to take my 13 ur old sister to eat on the night of june 12. Not only was the manager yelling at me but so we’re the other 2 female co workers working that night, also laughing at me for asking for their names. I sat in this line for over 30 minutes, i have proof of everything on my dash cam. One co worker was smoking a cigarette while the drive thru line was stacking up. As soon as we left, the line started moving so I went back into the line. Only to be refused service to. I would fire each and every on of these people. So disrespectful

I will never go to this place again. My order was 5.65 and I gave her a 20.00 didn't any attention to my change and she gave 9.00 and some change. I went to the Manger and she said we will to close and count the register . So she walked to the back before that was done. The young lady and a guy was looking at me and she open the register and took something out. When the manager count the register she in form me that was short I told her what but the young lady said she was putting her phone back. I should have sent my order back before because I ask for a meal. I looked in the bag and I said where is the hashbrown she said you didn't order a meal I said yes I did and some young lady gave me a hashbrown and I said we can rerun the order and like don't worry about it. When I said something about my change the manager said they gave you 2 hashbrown and I said know she gave me one. She well that should have been rung up I said I try to do that. The young lady that money she was really slow counting my change back so that why I didn't notice because my order was waiting getting cold. I told them when I left if you'll can live with I could live without. I told them they shouldn't have slow people that can't count. If I could have gave no stars I would have . This happened on June 29 at about 10:15 am

They were suuuper rude to me just now, after my curbside order didnt go through I went and knocked on the door. Employee proceeded to hit the door and say "what is wrong with you people" then i showed her that the McDonalds app told me it had an error and to go inside to sort it out. Waiting for an apology that I don't think is coming.