Jack In The Box

Spent over an 1hour in the drive through. Would’ve left but unable to because we had cars in front and behind us. Once getting to speaker it took 5 minutes for us to be able to place our order. Then we find out they’re out of Tacos after already waiting 30 minutes to order. We finally order and spend another 30 or so minutes waiting to get to window to pay and receive food. We found out that they only had 2 people working at the time. Once we received our food and got home to eat it. The Jumbo jacks we ordered were jr burgers and the fries were cold and tasted old. The burger was burnt and hard. I would stay far away from this Jack In the box. I will never again be going to this Jack In the box again.

To the drive thru employee that went out of thier way to make sure we got our tacos even though we had to drive down the road to a second JITB, THANK YOU for making sure we got what we wanted while traveling! And u where right it was only a minute away, ur directions were also clear. U made us so happy we even got some to bring home!

We went to this location and order an ultimate bacon cheeseburger and got only two little slices of bacon. A chicken sandwich combo with curly fries and regular fries. The sweet tea taste like rusty sink water. The lady in the drive thru was rude. Customer skills aren't represented at this restaurant.

The Jack in the box in University I didn't even bother ordering from. My wife and I pulled up to the speaker and the dude said "there's just two of us working here tonight and the car in the front of you just ordered a lot of food so it's going to be a while". Now okay that should have been the first red flag... But I waited anyways because I'm a patient person. When was my time to order there was a laundry list of things that they didn't have. The first one that really put me off was that they didn't have any ice.... How are you serving drinks if you don't have any ice?! They also didn't have any tacos, no ice cream or shakes, the no ice thing, and he mentioned something else but it was so fast that I didn't even pay attention. So I just said I'm good, cancel everything and then just waited for the car in front of me to leave so then I could leave and go to a different location. Maybe they were having a bad night I don't know but I won't be going back.

Came in an hour before they closed and sat in the drive thru for waiting for 5 minutes for someone to answer before pulling up to the first window. Watched the worker hide in the back so they didn't have to take my order I also watched the manager take the trash out and completely ignore me sitting there. I never leave bad reviews but I just got off work after a 9 hour shift serving and I’m clearly very annoyed.

They messed up on my order twice within 2 days of each other. First time i called phone just rang n rang. 2nd time i went i told manager n she said to bring in receipt n for first order. Havent done it yet. I ordered same thing again 2 grilled chicken salads. I told them i would give my chicken to my boyfriend. Got home n no chicken on either salad. I called to complain n manager said the girl heard me say i didnt want the chicken. I told her i did not say that n that i paid for chicken n they owed me. She said to bring in the receipt n i said what receipt, all she gave me was my card back. Manager said, well then she couldnt do anything for me. I told her a good manager would fix it right n then she hung up on me.

Went to this store well before closing and it was a ghost town. No one at the drive thru and the store was locked. This location should be closed down. The one time I got food during the day it took over 15 min and there were only 2 cars in front of me. My food was cold but the burger buns were burned. Hmmm...old buns probably. Nasty.