Dickey's Barbecue Pit

Owner/Manager and crew are super nice, friendly, and helpful especially the crew at the time of my receipt the three teens got my order done within a minute and I was out the door And food still hot when I got home sides and main courses done perfectly Edit: asked if they were hiring and the guys made some jokes but gave me a card with the owner and managers number. Will definitely apply soon

I purchase a Thanksgiving dinner and two pies. I went to pick it up and they were very nice. When I got home I saw the rim around the pumpkin pie was black. I called and a lady offered my money back or a pecan pie in exchange. As this did not solve my need for a pumpkin pie at 8:00 at night before Thanksgiving I ask why I wasn’t told before I left the store. I was told she thought everyone was being told . She was right there as I received my order. I’m insulted you would pass the blame onto an hourly employee. Please accept responsibility for your store next time and be honest with your customers. I can’t believed I tipped them also! She called me while I was writing this review and apologized and told me that the girl who helped me was a volunteer and did show me the pies. She was right but the pies were stacked on top of each other with a bag of 12 dinner rolls on top of that. I saw two pies and a bag of rolls in a deep bag that was dark I am just asking that you be HONEST with your mistakes. We will live by cutting off the burned crust but this Dicky’s has lost my business forever. She did offer another pecan pie or to refund my money. This was not the point I wonder how many other pies went out burned(black) and the customer did not know?

We ordered a pulled pork sandwich which was dry and pork chunks (not pulled) with about a half teaspoon of BBQ sauce. A classic brisket sandwich that was small (slider size) with dry brisket and a half teaspoon of BBQ sauce. The strangest looking potato salad and BBQ bean (the beans were the only good food). Two under cooked brownies which were supposed to be blonde brownies. We couldn’t even eat the brownies. A waste of $40. We will never, ever order from this restaurant again 😡😡😡.