Dunkin'

While traveling thru on a rainy day on the motorcycle we needed to stop for a hot coffee to warm up . Clearly they were short staffed and pushed to the limit ( when I thanked 1 of the employees she had tears in her eyes from exhaustion). The lobby was full. Things weren’t printing out the way they should . No one had had a break since opening yet still the talk was positive with someone staying late and 1 saying we need to keep the lobby open because they really need the job. The customers were awesome and patient. Just a reminder to thank and appreciate the people that are trying so hard in this crazy world!

The worst dunkin in the state of Maine by far kids who don't listen and are there for a paycheck Farmingdale gardnier and Winthrop dunkins I'll shy away from for a while. We all make mistakes but 3 times they got my order wrong. These guys and girlss make 15 to 18 an hour to pour coffee. In contrast I work for VA and make 15. The fact it happened 3 times is frustrating and then when I called to speak to manager or owner who ever answered tphone.te thought is was a joke ya hang on I'll look. Thank God that I spoke to Martina who was very pleasant she listened and tried to make it right although I didn't get a coupon or free item for there mistakes. I feel like next time will be better had it nor been for Martina they would of got a one star. I inclosed pictures and receipt so ya ll can clearly see the error.

What an absolute disappointment that after so many negative reviews that the owners still allow the same horrible and inept service to continue. We just spent 15 minutes trying to to get 3 drinks and after many attempts to get a mocha latte no whip, we just canceled the order. The crew loudly and with the window open, complained about us. Again, it was a simple order yet they could not get it right AND THEN when we asked to have the drink refunded so that we wouldn't continue to hold up the line behind us, they have us the money back in quarters. This seems to to be the standard for this particular DD.

This is the worst dunkin ever. I go an spend alot of money at dunkin an every time I do the coffees are cold. I asked to speak to a manager, I got told no. The women asked me if I didn't like what they done why do I keep coming back. I asked to speak to a manager an they hung up on me. This dunkin should be closed an never open again. I get they are short of staff but they they treat the customers is not right. I give them no stars at all.